At The Shawn Lepp Group, I coordinated listings, prepared weekly market reports and CMAs, and supported social media posting using Canva and Follow Up Boss.
As an Implementation Specialist, I set up client accounts, uploaded documents, audited systems, and updated tasks. I also supported real estate teams with email and social media outreach, appointment setting, calendar management, trackers, and CRM work as a Virtual Assistant.
Earlier, I worked in customer service and tech support team leader roles at CFS Global, VXI (Comcast), and SPI Global (18F). My experience also includes back-office support at TaskUs and social media scheduling and business processes for Kasama.ca and Aches Away Toronto.

