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Jayson Arorong

@jaysonarorong

IT security and compliance leader at MY MOUNTAIN MOVER who coordinated the Time Clock Wizard rollout for 1,900+ employees and virtual assistants.

Philippines

Message

At MY MOUNTAIN MOVER, I led and coordinated security and compliance activities for a U.S.-based healthcare outsourcing organization with a distributed, remote-first workforce. I supported risk management, incident response, audit preparation, and security awareness, while developing policies, procedures, and training materials.

I coordinated the 2025 Time Clock Wizard rollout for 1,900+ employees and virtual assistants, including communications, training, documentation, and adoption support. I also partnered across functions on secure client onboarding, technology readiness, and operational controls.

As Trainer – Digital Transformation & Adoption with DIGITAL PILIPINAS / DTI-RELATED PROGRAMS, I deliver practical digital-adoption workshops for MSMEs, cooperatives, and government stakeholders. Earlier, I supported U.S. real-estate operations and CRM adoption at MYOUTDESK / U.S. REAL-ESTATE CLIENT ENGAGEMENT, and progressed through technical support, Tier 2 support, and learning roles at SITEL PHILIPPINES.

Experience

Work history, roles, and key accomplishments

Current

Trainer – Digital Transformation & Adoption

Current

Digital Pilipinas

Jan 2025 - Present (1 year 9 months)

Delivered practical digital-adoption workshops for MSMEs, cooperatives, and government stakeholders. Translated technology concepts into actionable workflows covering CRM adoption, cybersecurity awareness, and workflow automation.

Digital Transformation Training CRM Adoption Cyber Security Awareness Workflow Automation Digital Marketing

IT Security and Compliance Department Head

My Mountain Mover

Jan 2021 - Jul 2026 (5 years 6 months)

Led and coordinated security and compliance activities for a U.S.-based healthcare outsourcing organization with a remote-first workforce. Supported risk management, incident response, audit preparation, security awareness, and operational controls.

Security Awareness Risk Management Incident Response Audit Readiness Compliance Documentation SOPs Training Remote Work Security Time Clock Wizard

Virtual Assistant, Business Support & CRM Implementation

MyOutDesk

Jan 2013 - Nov 2021 (8 years 10 months)

Supported U.S. real-estate operations through lead generation, CRM contact management, drip campaigns, and transaction support. Coordinated activities from pre-listing through closing and produced marketing content.

Zoho CRM Pipedrive HubSpot Lead Generation Drip Campaigns Appointment Setting Transaction Coordination WordPress Email Marketing Social Media

Social Media & Brand Ambassador

Jampot

Jul 2018 - Oct 2019 (1 year 3 months)

Supported Instagram branding campaigns intended to grow audience engagement and product awareness.

Social Media Branding Instagram Audience Engagement

Trainer – Communications & Product

Vocus

Jan 2012 - Dec 2013 (1 year 11 months)

Delivered product, technical, and communications training for a U.S.-based email-marketing technology organization. Created training documentation and supported consistent service delivery.

Training Product Training Technical Training Documentation Email Marketing

Technical Support Representative → Tier 2 Support → Learning Specialist

Sitel Philippines

Nov 2006 - Mar 2013 (6 years 4 months)

Progressed across technical support, escalations, and learning roles. Supported AT&T DSL customers and Yahoo! premium-service escalations, and provided training and onboarding for agents.