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Pooja Sharma

@poojasharma6

Fintech-focused banking professional with 3 years' experience in sales, operations and AI-driven fraud prevention.

India
Message

What I'm looking for

I am seeking fintech or banking roles that combine customer relationship management, sales growth, and operational ownership, with opportunities to apply AI-driven fraud prevention and grow into leadership.

I am a fintech and banking professional with three years of hands-on experience in financial services, sales, and customer operations, currently pursuing an MBA in Fintech Management. I have a proven track record in business generation, cross-selling banking products, onboarding high-value NRI and corporate accounts, and operational excellence that earned me a fast-track promotion and multiple sales awards.

My academic and project work includes an AI-based banking fraud prevention study on a real-time detection platform, and certifications in corporate finance, financial accounting, CRM, and risk management. I bring technical familiarity with C++, C#, SQL and .NET alongside strong customer relationship and team training skills to roles bridging banking and fintech innovation.

Experience

Work history, roles, and key accomplishments

IndusInd Bank logoIB

Executive, General Banking Operations

IndusInd Bank

Jan 2019 - Mar 2020 (1 year 2 months)

Delivered branch customer service and executed teller/ATM and fund transfer operations, resolved complex client queries, and supported cross-selling and local marketing to drive branch growth.

Education

Degrees, certifications, and relevant coursework

DP

Dr. D. Y. Patil

Master of Business Administration, Fintech Management

2023 -

Grade: Sem 1: 8.07/10; Sem 2: 8.26/10; Sem 3: 8.71/10

Pursuing MBA in Fintech Management with coursework and a project on AI-based banking fraud detection.

DD

Dr. Bhimrao Ambedkar University (DBRAU)

Master of Science, Mathematics

2016 - 2016

Grade: 54.11%

Completed Master of Science in Mathematics with a final result of 54.11%.

University of Delhi logoUD

University of Delhi

Bachelor of Science (Honours), Mathematics

2010 - 2013

Grade: 56.80%

Completed Bachelor with Honors in Mathematics, focusing on core mathematical subjects and quantitative analysis.

Central Board of Secondary Education (CBSE) logoCC

Central Board of Secondary Education (CBSE)

Class XII (CBSE), Higher Secondary Education

2008 - 2009

Grade: 80.20%

Completed Class XII (CBSE) with a percentage score of 80.20%.

Central Board of Secondary Education (CBSE) logoCC

Central Board of Secondary Education (CBSE)

Class X (CBSE), Secondary Education

2006 - 2007

Grade: 77.40%

Completed Class X (CBSE) with a percentage score of 77.40%.

Tech stack

Software and tools used professionally

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Pooja Sharma - Assistant Manager, Liability Sales - Axis Bank | Himalayas