Open to opportunities

Kumutha Arvind

@kumuthaarvind

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Assistant manager in retail banking, delivering customer-focused service, MIS reporting, and internal audit compliance.

India

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What I'm looking for

I’m looking to contribute as a faculty member, leveraging my banking and internal audit experience to guide students, communicate complex concepts clearly, and prepare them for real-world success with a customer-first, compliance-focused mindset.

I’m a dedicated professional with a strong financial sector background, bringing expertise in financial analysis, client relationship management, and strategic problem-solving. In retail branch banking, I oversee cash handling and teller operations, manage CASA and asset lead generation, and handle fund transfers and forex transactions while ensuring KYC checks follow RBI guidelines.

I’m recognized for performance and precision—consecutively earning the Star Service Excellence Award five times, along with additional bonus payouts. I’ve also been the Best Cluster Coordinator for engaging MIS and reports, and I’ve successfully completed 12+ branch audits with accuracy, compliance adherence, and signed-off accountability. I’m seeking to contribute as a faculty member, leveraging my industry experience to inspire and prepare students for real-world success.

Experience

Work history, roles, and key accomplishments

Deputy Manager - Operations & Sales

IndusInd Bank Ltd

Jan 2023 - Jan 2023 (0 months)

Overlooked daily retail branch operations including cash, clearing, customer service, CASA/TPP sales, forex transactions, and card reloading. Ensured audit/SOP compliance through bookkeeping, managed NRI client acquisition, and supported cluster coordination with reconciled daily reporting and MIS.

Branch Operations And Management Cash Management Clearing NRI Client Handling Audit & Compliance Customer Service

Assistant Manager - Customer Care

HDFC Bank Ltd

Jan 2019 - Jan 2023 (4 years)

Managed daily retail branch operations including cash handling, teller transactions, cash balancing, NEFT/RTGS and interbank transfers, forex (inward/outward), and card reloading. Drove CASA/TPP sales and asset lead generation, ensured KYC compliance per RBI guidelines, completed 12+ branch audits, and prepared daily MIS and monthly cluster reports.

Retail Banking Operations Cash Management NEFT RTGS KYC Compliance Customer Relationship Management Audit & Compliance