JEJay Edwards
@jayedwards
Senior Salesforce Administrator and QA professional focused on automation and release reliability.
United StatesWhat I'm looking for
I am a Senior Salesforce Administrator and QA professional with 8+ years configuring Salesforce platforms, building automation frameworks, and leading end-to-end test strategies that improve data quality and release stability. I have designed and executed automated suites with Provar, Playwright, and Selenium, managed defect triage in JIRA, and partnered with stakeholders to translate business requirements into test plans and acceptance criteria.
I have driven release coordination, user-acceptance testing, and governance across multiple Agile teams while mentoring junior testers and establishing QA best practices. My background includes API and data validation, Salesforce configuration and administration, DevOps tooling familiarity, and demonstrated success improving system reliability and business processes.
Experience
Work history, roles, and key accomplishments
Led end-to-end QA strategy and automated testing for Salesforce implementations, improving release stability and reducing manual testing effort; mentored junior testers and enforced QA governance.
Salesforce Automation Engineer
Humana
Mar 2023 - Dec 2023 (9 months)
Performed API and data validation testing and developed Playwright-based automated frameworks to validate Salesforce workflows and integrations, ensuring data integrity across systems.
Salesforce Administrator II
Ideal Concepts
Jul 2022 - Mar 2023 (8 months)
Managed Salesforce org administration including reports, dashboards, security, and release validation; configured custom objects, flows, and dialer integrations to support sales operations.
Junior Salesforce Administrator
QuoteWizard by LendingTree
Jun 2021 - Nov 2021 (5 months)
Provided day-to-day Salesforce administration including user management, data imports, and testing of enhancements; documented defects during release cycles to improve quality.
Salesforce Support Specialist
Centene Corporation
Aug 2018 - Jan 2020 (1 year 5 months)
Resolved Salesforce user issues and system defects as first-line support, documented incidents in ticketing systems, and assisted with data updates and user onboarding to improve resolution times.
APResolved technical issues for Apple products with high satisfaction, documented complex support cases, and developed troubleshooting skills leveraged for software testing and defect identification.
Education
Degrees, certifications, and relevant coursework
DCDe Anza College
Applied Mathematics - Probability Theory
Studied Applied Mathematics with emphasis on Probability Theory.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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