BPBella Patel
@bellapatel
Detail-oriented Junior QA Engineer specializing in manual, API, web, and mobile testing.
United StatesWhat I'm looking for
I am a detail-oriented Junior QA Engineer with hands-on experience testing web, mobile, and API-based applications, and a strong foundation in test case design, regression testing, defect tracking, and requirements validation using Jira, Postman, and SQL. I have supported enterprise systems, led UAT and functional validation across Salesforce Service Cloud and related platforms, and improved release readiness through structured testing and cross-functional collaboration.
I have executed automation projects with Python, Selenium, and Pytest, validated integrations and data integrity using SOQL and Data Loader, and tested complex workflows including VoIP and AI-driven automation. I bring practical experience validating configuration accuracy, user access, and end-to-end workflows to reduce post-release defects and ensure production stability.
Experience
Work history, roles, and key accomplishments
Junior QA Engineer
SPARC Group LLC
Apr 2024 - May 2025 (1 year 1 month)
Performed functional validation and UAT for workflow, IVR, automation, and reporting changes across customer care platforms, improving release readiness and reducing post-release defects. Served as system administrator for platforms supporting seven brands and validated access, permissions, and data consistency.
Salesforce Administrator
Forever 21 (SPARC Group)
Jun 2021 - Apr 2024 (2 years 10 months)
Executed functional and regression testing for Service Cloud enhancements, validated OMS go-live for 200+ users, and tested VoIP integrations; converted Process Builder workflows to Flows and ensured post-deployment stability. Conducted data validation and troubleshooting using SOQL and Data Loader.
SAPerformed functional, regression, and UAT testing for workflow updates, validation rules, and integrations; validated data integrity after bulk uploads and supported API/integration testing to ensure release readiness. Documented test outcomes and operational procedures.
SAProvided Tier-2 application support focused on reproducing defects, validating fixes, and assisting with regression testing during platform updates to maintain system stability. Documented troubleshooting steps and validation results to support consistent resolution.
Associate IT Support Analyst
Varite Inc.
Feb 2015 - Jul 2015 (5 months)
Validated system access, permissions, and workflows for new hires and supported application testing, troubleshooting, and documentation to ensure consistent internal tool usage. Assisted with onboarding and knowledge transfer activities.
Education
Degrees, certifications, and relevant coursework
TripleTen
QA Engineering Certificate, Quality Assurance / Software Testing
Completed a QA Engineering certificate focusing on manual, API, web, and mobile testing methodologies and tools.
UWUniversity of Westminster
Bachelor of Science, Multimedia Computing
Bachelor of Science in Multimedia Computing covering multimedia systems, web technologies, and software-related coursework.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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