Jaydin James

Provided direct patient care under provider direction, including vitals, allergy/medical reconciliation, screenings, health maintenance, advance directives, and virtual health support. Managed indirect clinical workflow and front-desk coverage by scheduling, check-in/out, referrals, chart prep, prior authorizations, and point-of-care testing documentation.

Conducted regular patrols and monitored surveillance systems, responding promptly to security alerts and documenting discrepancies to ensure building safety. Provided courteous service to clients and visitors while maintaining compliance with security protocols.

Monitored and secured assigned areas through regular patrols and surveillance camera operation while upholding site security protocols. Performed hand wand or pat-down searches as required and assisted with emergency evacuations.

Managed daily inventory for high-value items and processed customer transactions with strong service. Oversaw delivery receipt and verification, organized and stocked merchandise, and trained new employees on store procedures to improve customer satisfaction.

Earned a Certified Clinical Medical Assistant credential via Stepful and National HealthCareer Association.

Completed a Certified Clinical Medical Assistant program through Stepful with National HealthCareer Association certification.

Completed a Certificate in Medical Office Assistant program at Manchester Community College.

Earned a High School Diploma from the University of Hartford School of Science and Engineering.