Ambrosia Smith

Managed nursing unit administrative operations
Maintained accurate patient charts, physician orders, and medical
documentation
Answered phones, handled inquiries, and supported daily unit
workflow and scheduling needs
Ensured confidentiality and compliance with healthcare documentation
standards
Assisted with admissions, discharges, and organization of resident
records

Managed patient flow in a fast-paced clinical setting to ensure timely, organized care. Collected and accurately documented vitals, coordinated with medical staff for routine and urgent needs, and maintained confidential patient records while completing scheduling, referrals, and insurance verification.

Managed nursing unit administrative operations in a fast-paced rehabilitation and long-term care environment. Maintained accurate patient charts and medical documentation, coordinated communication across care teams, and supported scheduling, admissions, and discharge record organization while ensuring confidentiality and compliance.

Managed incoming calls and employee inquiries, coordinating employee information and payroll documentation with strong attention to detail. Communicated policies and procedures clearly to staff and supported resolution of employee concerns professionally.

Provided front-desk support for students, faculty, and visitors by answering inquiries and directing individuals to the appropriate departments. Supported daily office operations while maintaining organized workspaces and a professional, public-facing presence.

Completed CCMA (Certified Clinical Medical Assistant) training from July 2024 to April 2025. Earned NHA CCMA certification and BLS/AED certification.

Studied Social Sciences at Essex County College from September 2017 to October 2020.