Open to opportunities

Jayda Dunkley

@jaydadunkley

Detail-oriented documentation and project coordination professional skilled in records management, reporting, and cross-functional customer support.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can own documentation management and project coordination, keep records accurate, prepare reports, and collaborate across teams—while supporting customers and compliance in a fast-paced, organized environment.

I’m a detail-oriented administrative and project coordination professional with experience maintaining business documentation, organizing digital records, preparing reports, coordinating cross-functional projects, and supporting customers in fast-paced environments. I’m recognized for exceptional organization, written communication, accuracy, and the ability to manage multiple priorities while maintaining confidentiality.

In my project coordination work, I coordinate multiple projects simultaneously while tracking timelines, milestones, and deliverables. I maintain organized project documentation, spreadsheets, and business records, and I communicate with clients, vendors, contractors, and internal departments to ensure project success. I monitor progress, identify potential risks, help implement solutions, and support compliance requirements by maintaining organized documentation.

I also bring strong documentation expertise from application and client coordination roles, where I maintained application documentation, process guides, and user records, documented configurations, upgrades, testing, and procedures, and communicated technical information clearly. I prepare documentation and track work orders start to completion, ensuring accurate communication and timely updates throughout projects—alongside prior experience maintaining daily reports and confidential records with health checks and classroom compliance.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator / Admin Assistant

Current

WindowRama

Apr 2025 - Present (1 year 3 months)

Coordinated multiple projects by tracking timelines, milestones, and deliverables, while maintaining organized project documentation and records. Communicated with clients, vendors, contractors, and internal departments, prepared reports, and supported compliance documentation.

Project Coordination Document Management Records Management Spreadsheets Client Communication Vendor coordination Risk Monitoring Report Preparation Compliance Documentation Microsoft Office Process documentation

Application Specialist

Trinity Solar

Jul 2024 - Apr 2025 (9 months)

Maintained application documentation, process guides, and user records while supporting deployments and system improvements with cross-functional teams. Documented configurations, upgrades, testing, and procedures; resolved software issues and supported compliance/security requirements.

Documentation Process documentation Deployment Configuration Issue Resolution Performance Monitoring

Client Coordinator

Professional Retail Services

Oct 2023 - May 2024 (7 months)

Coordinated scheduling, dispatching, quoting, recruiting, and work assignments, serving as the primary point of contact for clients and technicians. Maintained service records, updated third-party client systems, and tracked work orders from start to completion with timely communication.

Scheduling Dispatching Quoting Recruiting Coordination Work Orders Client Communication Documentation Preparation Technician Coordination

Lead Infant Teacher

Paper Planes Early Learning Center

Sep 2022 - Sep 2023 (1 year)

Maintained daily classroom documentation, reports, and developmental records while preparing classroom activities and communicating progress with parents. Conducted health checks, maintained confidential student records, and ensured compliance with classroom policies and safety procedures.

Daily Documentation Student Records Compliance Safety Procedures

Account Coordinator

Broadway National

Jan 2022 - Sep 2022 (8 months)

Coordinated commercial service requests including scheduling, dispatch, and documentation, while maintaining accurate customer records. Communicated with vendors and technicians, tracked project status, and supported recordkeeping throughout service delivery.

Scheduling Dispatching Documentation Technician Coordination Record keeping

Teacher's Assistant

Paper Planes Early Learning Center

Mar 2021 - Jan 2022 (10 months)

Supported classroom operations by maintaining classroom documentation and providing daily parent communication. Assisted with classroom organization and accurate recordkeeping.

Record keeping

Customer Service

Stop & Shop

Dec 2018 - Apr 2021 (2 years 4 months)

Provided administrative and customer support in a high-volume environment by processing transactions and refunds and maintaining customer documentation. Answered multi-line phones, resolved customer concerns, and maintained accurate records.

Customer Service Transaction Processing Refunds Processing Customer Documentation Issue Resolution Records Management