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Jayashree AnandJA
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Jayashree Anand

@jayashreeanand

Program Manager leveraging technical integrations and AI-driven automation to scale onboarding globally.

Zimbabwe
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What I'm looking for

I’m looking for a role where I can own end-to-end programs, partner tightly with engineering and customer success, and use automation + data insights to improve onboarding, conversions, and operational efficiency—while continuously optimizing systems with measurable outcomes.

I’m a detail-oriented Program Manager with 4+ years of experience in technical integrations and data automation across the EdTech, D2C, and SaaS space. I focus on bridging engineering and customer success to optimize conversion rates, drive revenue, and improve operational efficiency through data-driven execution.

At Toddle, I spearheaded 0-to-1 integrations and data migrations for 500+ active schools worldwide, leading seamless Go-Live transitions across US, Europe, India, MEA, and SEA. I manage complex SIS ecosystem workflows (including Clever, Classlink, Veracross, PowerSchool, Blackbaud, Compass, TASS, iSams, and OpenApply), resolve sync blockers with cross-functional teams, and conduct RCA to maintain an 89% successful resolution rate across 600+ technical tickets. I also build automation using Google Apps Script and Generative AI workflows—like an automated Integrations Roster System and a proprietary transcript automation engine generating 45,000+ student transcripts for 30+ international schools.

Previously at BrightChamps, I led 0-to-1 development of an in-house scalable Demo Credit system and Live Learning Platform, integrating credit allocation, audits, and closed-loop adherence to improve teacher-student mapping. I achieved major outcomes—~35% reduced onboarding time, ~50% lower user drop-off, and ~40% higher demo completion rates in 6 months—plus stronger revenue performance through SDP execution (35% higher conversion in SDP regions, 24% overall improvement) and HotLead% tracking dashboards (20% increase in 15 days). Earlier as a Senior Operations Manager, I built training for new hires and managed large-scale events, cutting the conversion cycle from 26 to 14 days and improving the demo-to-conversion ratio from 24 to 9 while maintaining strong attendance and referral conversion.

Experience

Work history, roles, and key accomplishments

TO

Associate Program Manager

Toddle

Jan 2025 - May 2026 (1 year 4 months)

Spearheaded 0-to-1 SIS integrations and data migration for 500+ schools globally, achieving an 89% successful resolution rate across 600+ technical tickets. Built automation to generate 45,000+ student transcripts (30+ schools) and ensured 100% data integrity for high-stakes performance reporting while improving onboarding hand-offs via an automated integrations roster system.

BR

Program Manager

BrightChamps

Oct 2023 - Dec 2024 (1 year 2 months)

Led 0-to-1 development of an in-house Demo Credit system and Live Learning Platform, integrating credit allocation and audits to optimize teacher-student mapping. Reduced onboarding time by ~35%, cut user drop-off by ~50%, and increased demo completion rates by ~40% in 6 months, while improving conversions (35% higher in SDP regions) and HotLead% performance (20% increase in 15 days).

BR

Senior Operations Manager

BrightChamps

Jun 2021 - Sep 2023 (2 years 3 months)

Built a targeted training and check-in framework for new hires using top-performer analytics to address conversion challenges. Managed large-scale registrations and scheduling for 3,000+ event attendees and 500+ external students, reducing the conversion cycle from 26 to 14 days and improving demo-to-conversion from 24 to 9 (with 64% attendance and 30% referral conversion).

Education

Degrees, certifications, and relevant coursework

YM

Yuvaraja’s College, Mysore

Bachelor of Science, Biochemistry, Zoology, Food Science & Nutrition

2017 - 2020

Grade: 8.28/10 CGPA

Activities and societies: Nail extensions & art; playing guitar/ukulele; baking; travel.

Bachelor of Science program in Biochemistry, Zoology, Food Science & Nutrition at Yuvaraja’s College, Mysore (Jun 2017 to Sep 2020).

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