Jay-vee Rebamba
@jay-veerebamba
Content moderator and healthcare customer service representative focused on reliability.
What I'm looking for
I am a dependable content moderator and customer service representative with hands-on experience reviewing user-generated content and supporting medical accounts. I bring strong time-management, problem-solving, and communication skills developed across content moderation, healthcare support, and hospitality roles.
At TaskUs I meticulously examined posts, comments, images, and videos to ensure compliance with community guidelines and legal requirements. In my role at Sagility (HGS), I acted as a liaison for dental provider accounts, delivering accurate information and resolving account issues efficiently.
Earlier, I led kitchen operations as a head cook at Duon sa Taytay Restaurant, where I supervised staff, ensured quality control, and managed inventory—experience that reinforced my leadership and creativity under pressure.
I am a BSIT student at the Institute of Creative Computer Technology and a graduate of Cainta Catholic College (Senior High School, HELE strand). I am enthusiastic, self-motivated, adaptable, and ready to contribute reliable support in content moderation, customer service, or healthcare-facing roles.
Experience
Work history, roles, and key accomplishments
Reviewed user-generated content (posts, comments, images, videos) to ensure compliance with community guidelines and legal requirements, maintaining platform safety and moderation quality.
Customer Service Representative
Sagility (HGS)
Dec 2022 - Sep 2024 (1 year 9 months)
Served as liaison for dental provider accounts, provided product/service information, and resolved account issues accurately and efficiently for US medical accounts.
Head Cook
Duon sa Taytay Restaurant
Jan 2021 - Nov 2022 (1 year 10 months)
Managed kitchen operations, oversaw staff, prepared and quality-checked dishes, and handled inventory restocking to ensure timely service and consistent food quality.
Education
Degrees, certifications, and relevant coursework
Institute of Creative Computer Technology
Bachelor of Science in Information Technology, Information Technology
2018 - 2022
Completed coursework toward a Bachelor of Science in Information Technology from 2018 to 2022.
Cainta Catholic College
Senior High School, Home Economics and Livelihood Education
2016 - 2018
Completed Senior High School with a Home Economics and Livelihood Education (HELE) strand from 2016 to 2018.
Availability
Location
Authorized to work in
Job categories
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