Open to opportunities

Javier Chaves

@javierchaves

Message

I’m a proactive operations and customer-service manager with technical strengths in SolidWorks and Python.

United States

Message

What I'm looking for

I’m looking for a dynamic team where I can own day-to-day operations, solve problems quickly, and improve service quality. I want to grow my leadership skills while applying my technical mindset from mechanical engineering in practical ways.

I bring hands-on, team-oriented experience from managing day-to-day party rental logistics, including scheduling, equipment delivery, setup, and teardown. I’m known for staying calm under pressure while resolving last-minute logistical challenges and delivering smooth event experiences through clear communication.

Before management, I supported preventive maintenance work on conveyor belts, air compressors, and mechanical packaging systems, including troubleshooting mechanical failures and helping optimize equipment uptime while following safety protocols. With an academic foundation in mechanical engineering, I pair continuous-learning mindset with practical problem-solving skills and tools like SolidWorks and basic Python.

Experience

Work history, roles, and key accomplishments

Current

Party Rental Manager

Current

Party Rental Professional

Oct 2024 - Present (1 year 8 months)

Managed day-to-day party rental logistics, including scheduling, equipment delivery, setup, and teardown in Port Saint Lucie. Oversaw inventory, resolved last-minute logistical issues, coordinated staff for on-time execution, and improved customer retention through personalized service.

Logistics Management Scheduling Delivery Coordination Inventory Management Setup And Teardown Team Coordination Customer Retention Problem Solving

Customer Service Representative

Party Rental Professional

Aug 2023 - Oct 2024 (1 year 2 months)

Handled customer service responsibilities for party rentals in Medellín. Managed customer interactions to support timely and reliable event support.

Customer Service Client Relationship Management Microsoft Office Scheduling coordination

Maintenance Internship

Bouquet Collection

Jul 2022 - Jul 2023 (1 year)

Performed preventive maintenance on conveyor belts, air compressors, and mechanical packaging systems in Miami. Assisted with troubleshooting mechanical failures while supporting safety protocols and equipment compliance.

Conveyors Safety Compliance

Customer Service Representative

Party Rental Professional

Jan 2022 - Jul 2022 (6 months)

Provided customer service for party rental activities in Medellín. Delivered responsive support to help ensure smooth event experiences.

Customer Service Client Communication Microsoft Office

Seasonal Assistant

Arturo Calle

Dec 2019 - Jan 2020 (1 month)

Supported seasonal operations in a retail environment in Medellín. Assisted with day-to-day tasks to help the team meet customer needs.

Seasonal Operations Retail Support Team Collaboration Problem Solving

Education

Degrees, certifications, and relevant coursework

Universidad EAFIT

Bachelor of Science in Mechanical Engineering, Mechanical Engineering

2018 - 2024

Earned a Bachelor of Science in Mechanical Engineering from Universidad EAFIT (2018–2024), building intermediate SolidWorks 3D modeling and engineering design skills and basic Python programming knowledge.

Colegio Benedictino de Santa María

High School Diploma (Colombian Baccalaureate), Academic

2007 - 2017

Completed a High School Diploma (Colombian Baccalaureate) in Academic studies at Colegio Benedictino de Santa María in Envigado, Colombia (2007–2017).