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Jatinder Suniar

@jatindersuniar

IT Program Manager at Per Scholas who delivered device refresh and server upgrade projects across a 2,000+ device environment.

United States

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At Per Scholas, I delivered device refresh and server upgrade projects on schedule while governing the lifecycle of a 2,000+ device environment. I currently lead a 20-person technical organization supporting instructional and IT operations.

At Allscripts / Altera Digital Health, I supported an MSP transition by onboarding and training 40 new staff. I also led end-user enablement for the SharePoint and OneDrive implementation and built a SharePoint knowledge portal for SOPs.

At Primerica, I led the technology buildout for a new 30-person office and directed regional operations, technology support, and business continuity planning. I’m PMP-certified and have delivered infrastructure projects, vendor transitions, and technology rollouts across education, healthcare technology, and financial services.

Experience

Work history, roles, and key accomplishments

Current

Director of Technical Instruction

Current

Per Scholas

Jan 2025 - Present (1 year 9 months)

Lead a 20-person technical organization, delivering device refresh and server upgrade projects on schedule. Govern lifecycle for 2,000+ devices and drive program outcomes including 86% graduation and 75% certification attainment.

Project Management Infrastructure Refresh Server Upgrade Vendor Management Stakeholder Communication AI Enabled Process Improvement Gemini ChatGpt NotebookLM Smartsheet ITIL ServiceNow

Managed Services Technical Trainer

Allscripts / Altera Digital Health

Jan 2023 - Dec 2025 (2 years 11 months)

Supported an MSP transition by onboarding and training 40 new staff, building curriculum and readiness plans. Led end-user enablement for SharePoint and OneDrive implementation and built a knowledge portal centralizing SOPs.

Training Curriculum Development SharePoint One Drive Change Management Onboarding Cyber Security Awareness Knowledge Management

Technical Service Desk Analyst

Allscripts / Altera Digital Health

Jan 2022 - Dec 2023 (1 year 11 months)

Delivered enterprise technical support for healthcare clients through ServiceNow, resolving access, remote support, and endpoint issues and managing escalations.

ServiceNow Technical Support Endpoint management Escalation Management Healthcare IT

Regional Vice President, Technology & Operations

Primerica

Jan 2012 - Dec 2022 (10 years 11 months)

Led technology buildout for a new 30-person office, planning workstation, connectivity, and systems readiness. Directed regional operations and a team of 30, overseeing technology support, upgrades, and business continuity planning.

Technology Build Outs Operations Management Vendor Management Cyber Security Awareness Compliance Training Business Continuity Planning