Brandon Joseph
@brandonjoseph1
I am a strategic IT program leader delivering enterprise digital workplace, mobility, and security transformations.
United StatesWhat I'm looking for
I am a strategic IT program leader with 20+ years delivering enterprise-scale digital workplace, mobility, and infrastructure solutions across global environments. I align technology delivery to business goals and lead cross-functional teams through complex transformations.
I have driven measurable results including $10M in annual savings from vendor consolidation, $1.2M savings from global MDM consolidation, and a 40% CSAT improvement after onboarding redesign. I’ve supported 75K–80K+ devices and users, implemented Zero Trust and STIG-aligned controls, and enhanced ServiceNow, Splunk, and Azure integrations to improve incident response and operational resilience.
I hold an active Secret clearance and seek to continue delivering secure, cost-saving, and user-focused IT programs.
Experience
Work history, roles, and key accomplishments
RTDirected global transformation of field support services, achieving $10M in annual savings through vendor consolidation, KPI standardization, and process optimization; oversaw delivery for 80,000+ employees and improved incident response via enhanced ServiceNOW workflows and RBAC.
RTConsolidated five disparate MDM platforms into a single SaaS solution, delivering $1.2M annual savings and supporting 75,000+ corporate devices while aligning mobility with Zero Trust and STIG compliance.
RTLed workplace technology strategy during the UTC–Raytheon merger and executed emergency Zoom deployment across U.S. operations to maintain executive and enterprise communications continuity.
Senior Manager, Digital Workplace Services
United Technologies Corp
Oct 2019 - Apr 2020 (6 months)
Led Office 365 deployment and drove user adoption through campaigns and enablement events, while providing strategic IT guidance and AV enhancements for global executive teams.
Senior Manager, IT Executive Support
United Technologies Corp
Apr 2016 - Oct 2019 (3 years 6 months)
Managed global support and escalation processes for executive and VIP users across AMER, EMEA, and APAC; piloted and deployed AV and device automation solutions including OWL 360 and Autopilot.
Manager, IT Executive Support
United Technologies Corp
Mar 2014 - Apr 2016 (2 years 1 month)
Provided 24/7 support for senior leadership and established device configuration standards and lifecycle planning processes to improve incident resolution and support consistency.
Network & Help Desk Administrator
University of Connecticut Foundation
May 2011 - Mar 2014 (2 years 10 months)
Managed migration from BlackBerry to iPhone using AirWatch MDM and administered Active Directory, Exchange, VMware, and SCCM while implementing BitLocker to improve endpoint security and compliance.
AESenior Operations Support Specialist
Aetna
Jul 2008 - May 2011 (2 years 10 months)
Led audit readiness for SAS-70 and SOX reviews and supported a large-scale Windows migration while delivering operational performance analysis to senior leadership.
Education
Degrees, certifications, and relevant coursework
KUKent State University
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology at Kent State University.
KUKent State University
Associate of Arts, Business Management
Completed an Associate of Arts in Business Management at Kent State University.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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