Jasson Castaño
@jassoncastao
I build customer loyalty through empathetic service, sales support, and fast problem resolution.
ColombiaWhat I'm looking for
I've supported customers at Monarca Marketing Group, resolving health insurance policy questions for migrants in the United States while strengthening client relationships and closing intangible-sales opportunities.
Across Granitos de Café, Chicken Box, and Monarca Marketing Group, I've worked in customer service, cash handling, bar service, table advising, and operational support. I bring a human approach to every interaction, along with responsibility, punctuality, and strong teamwork.
Experience
Work history, roles, and key accomplishments
Atención al cliente
Monarca Marketing Group
Oct 2022 - Nov 2023 (1 year 1 month)
Atendía llamadas de clientes para resolver temas de pólizas de seguro de salud, logrando soluciones exitosas y fidelizando clientes. También desarrollé habilidades para cerrar ventas intangibles.
Education
Degrees, certifications, and relevant coursework
I. E. JAVIERA LONDOÑO
High School Diploma, General Studies
2008 - 2013
Completed secondary education at I. E. Javiera Londoño in Medellín from 2008 to 2013.
I. E. REPUBLICA DE HONDURAS
Primary School Certificate, General Studies
2001 -
Completed primary education at I. E. Republica de Honduras in Medellín starting in 2001.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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