Jason Turner

• Lead end-to-end implementation of DoorDash merchant technology across websites, online ordering, apps, loyalty, AI tools, and CRM-related solutions.

• Co-founded DoorDash’s SMB Websites offering, creating repeatable workflows and helping unlock roughly 50% of the relevant sales pipeline.

• Built and launched 50+ production merchant websites with integrated online ordering while helping the off

• Led end-to-end implementation of DoorDash Online Ordering and Storefront for SMB and enterprise merchants from discovery through launch and support.

• Managed concurrent cross-functional initiatives across Product, Sales, Integrations, Operations, and merchant teams to improve launch quality and efficiency.

• Created implementation guides, training materials, automation workflows, and process

• Served as the primary point of contact for new merchants, guiding account setup, activation, early adoption, and transition into implementation.

• Consistently exceeded activation expectations while helping reduce onboarding backlogs and move merchants through the process more efficiently.

• Supported merchants across the U.S., Canada, and Australia, including Mandarin-speaking customers and b

• Prospected and qualified enterprise opportunities for Matillion’s SaaS ETL and cloud data platform through high-volume phone and email outreach.

• Worked with Account Executives on sales presentations, product demos, technical explanations, and opportunity strategy for complex customer needs.

• Used Salesforce, HubSpot, ZoomInfo, Outreach, and related tools to manage pipeline activity, researc

• Taught English online to international students across Asia, primarily Chinese learners ages 4–16, using National Geographic and digital curricula.

• Delivered one-on-one and small-group lessons tailored to different ages, proficiency levels, learning styles, and cultural backgrounds.

• Lived and worked across China, Cambodia, South Korea, and Taiwan while teaching remotely and completing univ

• Supported institute leadership with program administration, scheduling, logistics, communications, and day-to-day operations.

• Coordinated Chinese-language and cultural exchange programs involving students, faculty, community members, and international partners.

• Drafted, translated, and reviewed professional reports, presentations, and promotional materials in both English and Mandarin Chin

Jul 2023

Dec 2023

Dec 2018