Jason Chen

I am an experienced and technically versatile Senior Software Engineer with over 9 years of hands-on experience in building scalable, cloud-native web applications and AI-powered systems. My expertise lies in full-stack engineering, focusing on integrating large language models (LLMs), vector databases, and Retrieval-Augmented Generation (RAG) into production platforms. I have a proven ability to collaborate cross-functionally, delivering complex features end-to-end while driving technical execution in fast-paced environments.

Throughout my career, I have designed and implemented innovative solutions, such as RAG pipelines and event-driven architectures, utilizing technologies like OpenAI, LangChain, and AWS services. My work at Tidio involved building intelligent customer support systems and automating serverless infrastructure, showcasing my commitment to leveraging cutting-edge technologies to enhance user experiences. I thrive in collaborative settings, working closely with AI researchers, product managers, and design teams to align technical implementation with business needs.