Open to opportunities

Jason Chen

@jasonchen

Message

Experienced Senior Software Engineer specializing in cloud-native applications.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth in cutting-edge technologies.

I am an experienced and technically versatile Senior Software Engineer with over 9 years of hands-on experience in building scalable, cloud-native web applications and AI-powered systems. My expertise lies in full-stack engineering, focusing on integrating large language models (LLMs), vector databases, and Retrieval-Augmented Generation (RAG) into production platforms. I have a proven ability to collaborate cross-functionally, delivering complex features end-to-end while driving technical execution in fast-paced environments.

Throughout my career, I have designed and implemented innovative solutions, such as RAG pipelines and event-driven architectures, utilizing technologies like OpenAI, LangChain, and AWS services. My work at Tidio involved building intelligent customer support systems and automating serverless infrastructure, showcasing my commitment to leveraging cutting-edge technologies to enhance user experiences. I thrive in collaborative settings, working closely with AI researchers, product managers, and design teams to align technical implementation with business needs.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Tidio

Jun 2022 - Present (3 years 1 month)

Designed and implemented Retrieval-Augmented Generation (RAG) pipelines with OpenAI, LangChain, Pinecone, and OpenSearch. Automated serverless infrastructure with Terraform, deploying Lambda, API Gateway, and IAM configurations.

TypeScript Express React Tailwind Storybook Kafka SQS Pinecone OpenSearch Lang Chain AWS Lambda DynamoDB API Gateway S3 GitHub Actions Jest Supertest Cypress Sentry Honeycomb Terraform

Software Engineer

LandingAI

Mar 2018 - Jun 2022 (4 years 3 months)

Built labeling tools with React and WebSocket for segmentation, classification, and image metadata tagging. Deployed services using Docker, Helm, and Kubernetes (EKS); infrastructure provisioned via Terraform.

Python Flask React PyTorch Kafka Spark Celery Redis PostgreSQL Docker Kubernetes Helm Terraform Prometheus Grafana Cypress Pytest OpenCV

Software Engineer

Facebook

Nov 2016 - Feb 2018 (1 year 3 months)

Built React + Relay components for campaign setup, reporting dashboards, and insights visualization. Maintained and optimized Hack/PHP backend APIs supporting Ads platform logic and metadata.

React Relay GraphQL Hacking PHP MySQL Jest Flow Storybook Presto Hive

IT Consultant

NetWize

Sep 2015 - Nov 2016 (1 year 2 months)

Maintained Windows Server environments, Active Directory, and Office 365 configurations for SMB clients. Developed asset tracking and invoicing tools using ASP.NET MVC and SQL Server.