Jasmine Williams

I’m a Healthcare Support Specialist with 10+ years of experience supporting patient enrollment, benefits coordination, and call center workflows. I’m known for handling sensitive healthcare information accurately while keeping processes compliant and documentation-ready.

In my roles as a Benefits Specialist and Enrollment Specialist, I assisted patients with Medicare and retirement-related benefits, processed enrollments, and updated records in CRM systems. I educate patients on services and benefits and ensure data entry is precise and consistent.

I also bring a patient-care background from my CNA and Medication Technician experience. That clinical perspective strengthens how I monitor needs, support daily living activities, and communicate clearly with patients while maintaining HIPAA compliance and strong healthcare systems knowledge.

My work spans high-volume environments (including phone banking) where strong documentation and attention to detail matter every day. I’m excited to join a healthcare-focused team where I can use my enrollment expertise, communication skills, and compliance mindset to improve patient outcomes.