JASMINE SETZU

Led and managed AI/NLP data annotation projects with a focus on security, confidentiality, and quality assurance. Oversaw project lifecycle, conducted data quality assessments, and created annotation guidelines. Additionally, led, trained, and mentored teams, managing communication between clients, vendors, and internal teams.

Developed AI and NLP systems by annotating, labelling, and categorizing text and speech data. Supported machine learning model training through high-quality linguistic data labeling and quality assurance. Utilized English, Italian, and Spanish for the role.

Provided mentorship and guidance to the customer service team, including hiring and training new members. Set targets and KPIs, establishing clear team goals. Delivered projects involving quantitative analysis and strategy development, influencing team strategy through effective communication.

Assisted organizations and individuals in accessing, managing, and optimizing European funding programs. Identified suitable grants and wrote compelling proposals to maximize funding chances. Prepared progress reports and financial reports for various projects.

Managed social media platforms, including creating and presetting posts, videos, images, messages, and emails. Handled front office and secretarial tasks, correspondence, archive management, and economic reporting. Also contributed to cultural events and proposals for local enhancement.

Managed medical study operations, ensuring data quality, project tracking, and team performance. Compiled productivity metrics related to scientific research and ensured clean, high-quality data delivery to sponsors. Monitored project progress, identified risks, and implemented corrective actions, while also training and onboarding new team members.

Supported clinical research by recruiting healthcare professionals and ensuring high participation rates through follow-up calls and multiple communication strategies. Collected, transcribed, and organized medical data for research purposes, ensuring accuracy and confidentiality. Achieved targeted enrollment goals for studies.

Served as the first point of contact for users experiencing IT issues, responding to helpdesk tickets, calls, or emails. Ensured timely follow-up with users and remotely troubleshooted and resolved basic technical problems. Provided essential IT support to maintain operational efficiency.

Converted written materials such as documents, books, articles, reports, and marketing materials from French and English into Italian, and from Italian into English. Maintained the original meaning, tone, and context of the content. Ensured high linguistic accuracy and cultural appropriateness in all translations.

Grade: with honours

Obtained a Diploma Degree with honours, specializing in foreign languages and literatures. The program provided a strong foundation in linguistic studies and cultural understanding.

Grade: with honours

Completed a Post Graduate Master's Degree focusing on the organization of territory. Graduated with honours, demonstrating strong academic performance.

Pursued a Master's Degree focused on social work and social ecology, specifically addressing community responses to climate change. This program provided insights into environmental and social challenges.

Completed a Master's Degree in Political Sciences and International Relations. The curriculum covered global politics, international affairs, and political theories.