At Phase Eight, I coordinate day-to-day store operations, complete sales and operational checks, and analyse performance across product categories. I also handle customer queries, returns and complaints, working with relevant teams to resolve issues.
At Ted Baker Head Office, I coordinated buying and supplier activities for menswear wovens, managed purchase orders and tracked deliveries across the UK, USA and Canada. I also supported showroom preparation and contributed trend research and consumer insights to inform product decisions.
As a Buying Admin Assistant at Phase Eight Head Office, I maintained critical path information, coordinated samples and approvals with internal teams and suppliers, and prepared weekly trade packs using sales data.
