Jasmine Mayhorn
@jasminemayhorn
Care Advocate delivering patient, solutions-focused support and clear benefits guidance in fast-paced customer service environments.
United StatesWhat I'm looking for
I’m a Care Advocate who explains benefit information so members can better understand available services. I support members with questions and concerns using patience, professionalism, and a strong service mindset—while keeping my work area organized to keep customer care running smoothly.
Across restaurant and retail roles, I built a reputation for accurate, fast service and dependable cash handling. From balancing cash drawers to processing cash, card, and electronic payments, I maintained clean, sanitized workspaces, handled refunds and exchanges, and completed POS transactions accurately while keeping the counter and dining area ready for guests.
I bring active listening, clear communication, documentation, and strong computer proficiency to every interaction. With a High School Diploma and BPCC coursework in Mass Communication & Technologies, I’m focused on delivering helpful guidance and positive experiences that encourage trust and repeat business.
Experience
Work history, roles, and key accomplishments
Care Advocate
Advanced Call Center Technologies
Oct 2025 - Jan 2026 (3 months)
Explained benefit information to help members understand available services and resolve questions. Provided courteous, solutions-focused support while maintaining an organized work area for daily customer care operations.
Bartender/Cashier
Daiquiri Express
Jun 2025 - Sep 2025 (3 months)
Maintained a clean, organized workspace by sanitizing equipment throughout each shift. Balanced change drawers to support accurate cash handling and delivered friendly service to encourage repeat business.
Hostess/Server
IHOP
Nov 2023 - Jul 2024 (8 months)
Greeted guests and supported front-of-house flow in a fast-paced restaurant environment. Provided accurate wait time information, assisted with seating and guest requests, and maintained a clean host stand while building positive relationships.
Cashier
Popeye's Restaurant
Jul 2023 - Aug 2023 (1 month)
Processed cash, card, and electronic payments accurately and efficiently while maintaining a balanced cash drawer. Handled refunds and exchanges promptly and supported customers at checkout while keeping the counter organized.
Server/Hostess
Applebee's
Jan 2023 - Mar 2023 (2 months)
Assisted guests during busy shifts by managing multiple tables and service needs. Provided menu recommendations, answered questions about menu items and dietary preferences, and handled POS transactions while maintaining a clean, stocked dining area.
Education
Degrees, certifications, and relevant coursework
Bossier Parish Community College
Coursework, Mass Communication & Technologies
2021 -
Completed coursework in Mass Communication & Technologies at Bossier Parish Community College starting in 2021.
Southwood High School
High School Diploma, General Education
2017 - 2021
Earned a High School Diploma from Southwood High School between 2017 and 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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