At WashingtonHealthMedicalGroup, I greeted patients, managed the front desk, and coordinated check-outs and follow-up appointments based on provider notes. I also handled calls, payments, and daily office procedures while following HIPAA regulations.
Previously, at AndrewMa O.D., I welcomed patients, scheduled exams, and verified vision insurance. I also pre-tested patients with an autorefractor and tonometry machine, operated a retinal scanner and lensometer, and provided administrative support using UniChart systems and Microsoft Excel.

