Amanda Richard

Medical Assistant at United Health Services in Binghamton, NY, providing patient care and clinical support.

Escorted patients to exam rooms, obtained medical histories and vital signs, recorded data in EHR, assisted with tests, called in medication refills, and restocked patient rooms.

Answered multiple phone lines, scheduled appointments, greeted and directed patients, prepared patients for exams, completed patient records, verified insurance, collected co-payments, and resolved insurance issues.

Obtained patient medical histories, performed ophthalmic testing procedures, assisted physicians, arranged exam rooms, inventoried supplies, coordinated scheduling, and ensured room cleanliness.

Facilitated communication between patients and insurance companies, dispensed medications, reviewed orders, organized inventory, and maintained patient drug therapy records.

Provided punctual customer service, handled cash and credit cards, recorded tips, and stocked and set up tables and work areas.

Greeted, seated, and served guests in a timely manner, ensured work area was sanitary and well presented, and maintained children's menus and related items.

Provided excellent customer service, greeted and served guests, assisted with food preparation, and became skillful in preparing milkshakes and desserts.

High school diploma in education from Bayside High School, Virginia Beach, VA, from 2009 to 2012.