Open to opportunities

Alora User

@alorauser

I keep optometry offices running smoothly through accurate records, scheduling, insurance verification, and patient support.

United States

Message

What I'm looking for

I'm looking for a healthcare administrative role where I can support patients and clinical teams through accurate documentation, scheduling, insurance verification, and organized office workflows.

At EyeCareCenter, I maintain accurate EMR records, verify insurance, coordinate scheduling and referrals, prepare charts, and complete audits that support efficient clinical workflows.

I also train staff from other offices on procedures, workflows, and systems while triaging patient calls and routing concerns to the right team members. My work is grounded in organized documentation, confidentiality, and attention to detail in fast-paced healthcare settings.

Through direct-support work at Aboundhealth and high-volume reservations support at American Airlines, I’ve built dependable customer service, communication, and recordkeeping skills.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Specialist

Current

EyeCareCenter

Nov 2023 - Present (2 years 10 months)

Maintains accurate patient information and documentation in EMR, verifies insurance, coordinates scheduling and referrals, prepares charts, and performs audits. Trains staff from other offices on procedures and workflows.

Insurance Verification Patient Scheduling Referral Coordination Chart Preparation Data Entry Patient Chart Audits HIPAA Microsoft Office