Kayli Malbrough
@kaylimalbrough
Patient-focused medical administrative professional with supervisory and billing experience.
United StatesWhat I'm looking for
I am a customer-service oriented medical administrative professional with hands-on experience in patient access, registration, and coordination across optometry and medical settings.
I have supported efficient patient flow by scheduling appointments, performing outreach, updating insurance and patient records, and conducting pre-examinations and basic clinical tests.
My background includes medical billing fundamentals (ICD/CPT, Medicare/Medicaid, CMS1500), HIPAA compliance, release of information, and records management, complemented by strong written and verbal communication.
I bring reliable administrative skills, 65 WPM typing speed, familiarity with MS Excel/Word/PowerPoint, and a commitment to accurate documentation and patient confidentiality.
Experience
Work history, roles, and key accomplishments
Patient Access Representative
CIS
Feb 2023 - Present (2 years 7 months)
Manages patient intake and scheduling, updates insurance and patient records, and conducts outreach to confirm appointments to ensure efficient clinic flow and accuracy of patient data.
MYPerformed pre-examinations and basic eye tests, recorded medical histories, and managed appointment scheduling and patient outreach to support clinical operations.
Patient Coordinator
Stanton Optical
May 2019 - Dec 2020 (1 year 7 months)
Conducted pre-examinations, captured and updated patient files, and coordinated appointment scheduling and outreach to maintain accurate records and improve patient flow.
Education
Degrees, certifications, and relevant coursework
UAUltimate Medical Academy
Associate of Science, Health Sciences - Medical Administrative Assistant
Completed an Associate of Science in Health Sciences with a focus on Medical Administrative Assistant, covering medical billing, coding basics, records management, and HIPAA compliance.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Kayli?
You can contact Kayli and 90k+ other talented remote workers on Himalayas.
Message KayliFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
