Open to opportunities

Jillian McNeely

@jillianmcneely

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Medical administrative professional specializing in high-volume ophthalmology clinic operations.

United States

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What I'm looking for

I’m looking for a fast-paced ophthalmology/optometry clinic where I can own scheduling, insurance verification, referrals, and prior authorizations—using EHR/EMR and accurate data entry with clear patient communication.

I’m a medical administrative professional with 5+ years of experience in high-volume ophthalmology and optometry clinics. I support daily patient care and clinic operations through patient scheduling, insurance verification, referrals, and prior authorizations.

I’m skilled in EHR/EMR systems, medical data entry, HIPAA compliance, and clear patient communication across fast-paced, multi-provider workflows. I also provide remote administrative support capabilities, helping teams stay accurate, responsive, and organized.

Experience

Work history, roles, and key accomplishments

Current

Optometric Technician

Current

AEG Vision

Jan 2025 - Present (1 year 6 months)

Support daily patient care and high-volume clinic operations, including verifying insurance eligibility and updating patient records in EHR/EMR systems. Manage scheduling, referrals, prior authorizations, and maintain accurate clinical documentation.

Patient Scheduling Insurance Verification EHR Referral Coordination Prior Authorizations Patient Communication Medical Data Entry HIPAA compliance Time Management Attention To Detail Multitasking

Ophthalmic Technician

Retina Group of Florida

Jan 2023 - Jan 2025 (2 years)

Conduct patient intake (medical history and vision testing) and assist with diagnostic testing in a fast-paced ophthalmology clinic. Update EHR/EMR records and coordinate referrals, follow-ups, and insurance authorizations.

Patient Intake Diagnostic Testing EHR Referral Coordination Insurance Authorization Medical Data Entry HIPAA compliance Patient Communication Time Management Attention To Detail Multitasking

Patient Care Coordinator

US Eye

Jan 2020 - Jan 2023 (3 years)

Manage patient scheduling and high-volume inbound calls, including verifying insurance coverage and collecting copays. Coordinate referrals, route clinical messages, support multi-provider scheduling workflows, and maintain accurate electronic health records.