Open to opportunities

Jasmine E

@jasminee1

Message

Strategic operations leader with 7+ years of logistics experience.

United States

Message

What I'm looking for

I am looking for a senior role that fosters innovation, teamwork, and impactful change.

I am a strategic operations and program leader with over 7 years of experience in logistics performance, customer experience, and regional program initiatives. My career has been defined by my ability to lead teams in fast-paced, high-growth environments, where I have successfully scaled last-mile delivery operations and launched strategic programs that align people, processes, and technology to improve key performance indicators and cost efficiency.

At Amazon, I have held various leadership roles, including Operations Manager and Program Manager, where I led operational execution across multiple stations, achieving significant improvements in delivery metrics and customer satisfaction. My commitment to performance optimization and cross-functional leadership has been recognized through awards such as Texazona Leader of the Month. I am passionate about driving change and fostering team development, and I thrive in environments that challenge me to innovate and improve.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Amazon Last Mile Delivery (AMZL)

Sep 2022 - Present (2 years 9 months)

Led delivery operations exceeding 63,000 packages/day with 99% on-time delivery rate. Onboarded 400+ drivers in 3 months by aligning with Delivery Service Partners (DSPs).

On Time Delivery Fleet Performance Logistics

OTR Operations Manager

Amazon Last Mile Delivery (AMZL)

Jun 2024 - Jan 2025 (7 months)

Led regional operational execution across 8 stations, aligning OTR performance strategies across Houston during Peak 2024. Championed fleet readiness initiatives that drove measurable improvements in VORR and VSA compliance metrics.

Performance Strategy Fleet Management Compliance Peak Planning Program Management Leadership

ACES Program Manager

Amazon Last Mile Delivery (AMZL)

Oct 2020 - Sep 2022 (1 year 11 months)

Managed daily operational capacity planning, delivering 70% cost savings in one quarter. Spearheaded 4 new final mile station launches, expanding regional delivery reach.

Capacity Planning Station Launches Delivery Program Management

Area Manager

Amazon Sort Center

Jun 2018 - Oct 2020 (2 years 4 months)

Cut customer concessions by 66% through root cause analysis and best-practice rollout. Developed site-wide heat maps that improved throughput to a record 80.4 TPH.

Concessions Root Cause Analysis Throughput 3PL Tracking Lane Expansion

Education

Degrees, certifications, and relevant coursework

The University of Texas at San Antonio

Master of Business Administration, Business Administration

Completed a Master of Business Administration program, focusing on advanced business principles and strategic management. Gained expertise in various aspects of business operations and leadership.

The University of Texas at San Antonio

Bachelor of Arts, Multidisciplinary Studies

Obtained a Bachelor of Arts in Multidisciplinary Studies, providing a broad educational foundation across various subjects. Developed critical thinking and analytical skills through diverse coursework.