Christopher James

Led a high-volume technical service operation with approximately 50 employees and P&L accountability for a business operating at roughly $4M per month. Improved site throughput from 83.29% to 103% of plan and raised labor productivity from 68% to 80%.

Owned a $13M raw-material procurement and allocation portfolio supporting 245 projects across U.S. and Asian markets. Restored specialty-foil OTD to 100% and delivered more than $1.17M in savings and cost avoidance.

Led multi-site supply chain operations across a 25-site territory in three states, supporting 350+ employees. Partnered on a 97-location solar conversion generating approximately $866K in annual savings.

Led inbound operations in a 600K-square-foot fulfillment center with 15 direct reports. Turned around the region's lowest-performing center from 119 TPH to 140 TPH in three months and reduced defect injections by 32%.

Led Area Managers and large frontline organizations in high-volume, highly automated fulfillment operations, with leadership scope reaching approximately 500 employees. Launched Amazon's first soft-lines site in Texas and improved DEA from 92.7% to 98.15%.

Supervised 150+ associates in high-volume fulfillment operations, planning staffing from daily forecasts and leading productivity, accuracy, safety, and quality execution. Supported launch of the second-largest Amazon Pantry fulfillment center and the EWR7 Pick-to-Box redesign.

Improved district ranking from 98 of 105 to 47 in eight months and was recognized as a Southeast Growth Champion.

Managed branch operations and led teams to achieve performance goals.

Led group operations and supported team performance.

Bachelor of Arts in Criminal Justice with a minor in Political Science from Florida Agricultural & Mechanical University.