Open to opportunities

Jasmien Nanhekhan

@jasmiennanhekhan

Message

Certified business professional with expertise in customer relations.

Taiwan

Message

What I'm looking for

I seek a dynamic role that challenges my skills and fosters growth.

I am a certified business professional with extensive international experience in building strong customer relationships. My career has been marked by a commitment to excellence in marketing and communication, ensuring that I thrive in customer-focused roles. I have successfully managed diverse teams and projects, demonstrating my ability to adapt in fast-paced and challenging environments.

As the Managing Director at JN Consultancy, I have honed my skills in international relations, talent acquisition, and event management. My previous roles, including Sales Executive at Habasit America and Program Manager at Prime Call, have equipped me with a robust understanding of sales strategies and customer satisfaction. I am passionate about leveraging my expertise to foster collaborative relationships and drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Freelance Sports Agent

Current

Self Employed

Jan 2017 - Present (8 years 5 months)

Negotiated contracts for professional athletes and coordinated international sports events. Developed training schools in China, focusing on marketing, recruitment, and promotion.

Contract Negotiation Event Coordination Marketing Recruitment

Managing Director

JN Consultancy

Jan 2022 - Apr 2024 (2 years 3 months)

Led international relations, celebrity relations, and event management for various clients. Developed talent acquisition strategies and managed media relations, ensuring effective communication and coordination across projects.

Event Management Talent Acquisition Media Relations Customer Relationship Management

Sales Executive

Habasit America

Jan 2021 - Jan 2022 (1 year)

Managed customer inquiries and complaints, ensuring prompt resolution and customer satisfaction. Developed a thorough knowledge of company products and services to effectively communicate with clients.

Sales Customer Service Product Knowledge

Oﬃce Administrator

KW Properties

Jan 2018 - Jan 2020 (1 year 11 months)

Coordinated with retail and wholesale entities to obtain necessary documents. Managed help desk tickets and ensured timely responses to issues, while participating in team projects and activities.

Help Desk Document Management Team Collaboration

Program Manager

Prime Call

Nov 2016 - Feb 2017 (3 months)

Fostered relationships with clients to increase sales and generate new business. Assisted in defining processes and identifying best practices for client feedback.

Program Management Client Relationship Management Sales Process Improvement Feedback

Sports Consultant

750 Pine Management

Jun 2010 - Oct 2016 (6 years 4 months)

Developed marketing campaigns and strategies while focusing on customer service and client acquisition. Built leadership skills to manage cross-functional teams.

Marketing Strategy Customer Service Customer Acquisition Leadership Campaign Development

English Teacher

YouCan

Mar 2011 - May 2011 (2 months)

Taught English to kindergarten students, creating lesson plans and supervising classroom activities. Reported observations to lead teacher to ensure student development.

Teaching Lesson planning Classroom Management Communication

Online Marketing & PR Consultant

Beijing King & Bond Law Firm

Feb 2010 - Jul 2010 (5 months)

Assisted in documenting marketing processes and generating digital mockups for products. Tracked social media metrics and created reports to analyze performance.

Online Marketing PR Social Media Documentation Digital Design

Call Agent

Santander Consumer Finance

Sep 2008 - Aug 2009 (11 months)

Managed a substantial number of accounts, answering calls and organizing appointments. Planned meetings and took detailed minutes to ensure effective communication.

Account Management Communication Organizational Skills

Administrative Assistant

Studentenwerk

Nov 2006 - Nov 2007 (1 year)

Provided administrative support for various events, including correspondence and report preparation. Maintained filing systems and assisted with travel arrangements.

Administrative Support Event Coordination Travel

Sales Assistant

Footlocker

Jan 2006 - Jan 2007 (1 year)

Ensured high levels of customer satisfaction through product knowledge and teamwork. Achieved sales goals while maintaining operational expectations.

Customer Service Sales Product Knowledge Teamwork Operational Management

Education

Degrees, certifications, and relevant coursework

Inholland University

Bachelor of Arts, International Communication Management

2021 -

Studied International Communication Management focusing on marketing, public relations, journalism, and finance. Developed skills in cross-cultural communication and media relations.