Open to opportunities

Jasmaine Stribling

@jasmainestribling

Message

Detail-oriented professional transitioning into project management with 10+ years in CRM and operations.

United States

Message

What I'm looking for

I seek a project management or analyst role where I can coordinate cross-functional teams, improve workflows, apply data-driven process improvements, and grow toward certified project management responsibilities in a collaborative environment.

I am a detail-oriented professional with over 10 years of experience across insurance, banking, and healthcare administration, now transitioning into project management and project analyst roles.

I have a proven track record coordinating cross-functional teams, managing complex workflows, and driving process improvements that increase operational efficiency and compliance.

My experience includes fraud resolution, policy and data management, stakeholder communication, and training/coaching teammates to ensure consistent, high-quality outcomes.

I am currently pursuing project management certification and bring strong Microsoft Office skills, regulatory knowledge, and a focus on meeting deadlines while balancing competing priorities.

Experience

Work history, roles, and key accomplishments

Current

Insurance Agent / Adjuster

Current

AAA Texas

Nov 2023 - Present (2 years 1 month)

Coordinated cross-functional communication with underwriters and clients to ensure timely policy approvals and updates, conducted process reviews to improve policy management efficiency, and maintained compliance-focused records and reports.

Policy Management Workflow Optimization Regulatory Compliance Process Improvement Client Management Microsoft Office

Online Fraud Resolution Representative

Zions Bancorporation

Feb 2019 - Sep 2023 (4 years 7 months)

Investigated and resolved complex online fraud cases, analyzed digital records to identify risk trends, produced fraud reports that informed process improvements, and trained new team members to ensure consistent case handling.

Fraud Investigation Risk Analysis Case Management Reporting Process Improvement Training Regulatory Compliance Customer Service

Unit Coordinator / Administrative Assistant

HCA Healthcare

Apr 2012 - Jan 2019 (6 years 9 months)

Coordinated staffing schedules, patient admissions, and administrative workflows to support unit operations, communicated with clinical staff to align priorities, and assisted with departmental projects to improve efficiency and compliance.