At Encore Global, I lead end-to-end planning and execution for concurrent live events, aligning client scope, technical requirements, staffing, and production standards. I serve as the onsite operational lead from load-in through load-out.
I manage event-level labor, equipment usage, and expenses, and review billing and financial documentation for accuracy. Proactive client communication contributed to a 96% Overall Satisfaction Score.
Before becoming Operations Manager, I worked as an Event Technical Supervisor and Technical Lead at Encore Global, coordinating onsite production, labor, equipment, and timelines while resolving issues during live events.
As a freelance Sound Designer, I craft soundscapes for independent projects and use Avid Pro Tools for audio editing, mixing, and synchronization. I also hold a Google Project Management Professional Certificate and certificates in project management and Agile/SCRUM.

