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Japhet Ngara

@japhetngara

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I build reliable IT infrastructure and production AI platforms across AWS, systems support, and DevOps.

Kenya

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What I'm looking for

I'm looking for a role where I can own reliable infrastructure, cloud and DevOps operations, and hands-on software delivery while solving meaningful operational problems.

I've managed end-to-end IT infrastructure at Hyoung & Co (EA) Ltd., supporting servers, workstations, networks, CCTV, access control, and fuel management systems while maintaining 24/7 uptime for critical systems.

At Kenya National Library Services, I strengthened AWS network security with Route53 DNS Firewall, led Okta SSO across 20+ enterprise systems, and supported 200+ users across multiple branch locations.

I also coordinated 12 engineers across software and infrastructure projects, advised senior management on IT planning, and built onboarding processes and technical runbooks at Niceland Real Estate.

Outside infrastructure work, I built TrendScope AI, a production-grade trend intelligence platform using React, TypeScript, FastAPI, PostgreSQL, and a locally hosted LLM. I'm an AWS Community Builder and placed second in the AWS ASEAN AI/ML GameDay.

Experience

Work history, roles, and key accomplishments

IT Officer / Systems & Infrastructure Support

Hyoung & Co (EA) Ltd.

Feb 2024 - Jan 2026 (1 year 11 months)

Managed end-to-end on-site IT infrastructure, ensuring 24/7 uptime across servers, workstations, and network devices. Provided 1st and 2nd line support, enforced cybersecurity protocols, and administered asset lifecycle and technical documentation.

IT Support Systems Administration Network Administration CCTV Access Control IoT Cybersecurity Technical Documentation

Education

Degrees, certifications, and relevant coursework

Catholic University of Eastern Africa

Bachelor of Science, Computer Science

2018 - 2025

Grade: Second Class Honours, Second Division

Pursued a Bachelor of Science in Computer Science, completing the programme in 2022 with Second Class Honours, Second Division. Graduation was postponed to 2025 due to medical reasons.