Janiya C
@janiyac
Customer-focused Togo Host skilled in reservations, complaint handling, and POS-driven order management in fast-paced environments.
United StatesWhat I'm looking for
I’m a dynamic Togo Host with a strong customer service foundation built through hands-on team collaboration at Texas Roadhouse. I multitask across reservations, table visits, and phone reception, helping guests feel welcomed while keeping service moving smoothly during peak hours.
I also bring proven problem-solving through complaint handling and seating coordination, plus reliable order management for telephone and internet take-out. Previously as a Retail Sales Manager at Aeropostale, I supervised employees, supported sales tactics, and ran POS-based merchandise audits—reinforcing my commitment to organized, efficient operations.
Experience
Work history, roles, and key accomplishments
Togo Host
Texas Roadhouse
Feb 2025 - Present (1 year 5 months)
Organize reservations, conduct table visits, and answer phones while managing seating arrangements and resolving guest complaints. Handle telephone/internet take-out orders and coordinate delivery hand-offs with third-party drivers.
Maintain an organized retail environment by providing accurate customer service through detailed product and pricing knowledge. Supervise employees, keep the sales floor clean and organized, and perform merchandise stock audits using POS software across multiple stores.
Education
Degrees, certifications, and relevant coursework
Lloyd C. Bird High School
High School Diploma, High School
Completed coursework toward a High School Diploma at Lloyd C. Bird, with an expected completion date of 05/2026.
Availability
Location
United StatesAuthorized to work in
Job categories
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