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Janis Lessey

@janislessey

Chief Administrative Officer at Grenada’s Planning and Development Authority; established its Customer Service Charter and Fast Track application program.

Grenada
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At Grenada’s Planning and Development Authority (PDA), I serve as Chief Administrative Officer, supporting headquarters administration and institutional operations. I spearheaded the Authority’s Customer Service Charter and lead coordination of its Fast Track Development Application Program.

From October 2024 to June 2025, I also served concurrently as Acting Chief Executive Officer during an organizational transition. I directed executive operations, oversaw development application approvals, and worked with the Board and public-sector and community stakeholders to advance the Authority’s mandate.

Earlier, at Digicel Grenada, I led sales, marketing, communications, and community initiatives, including the company’s Corporate Social Responsibility program. My experience also includes business development and account management, insurance services, public relations, and political campaign management; I hold an MBA in International Business from St. George’s University.

Experience

Work history, roles, and key accomplishments

PP
Current

Chief Administrative Officer (CAO)

Planning and Development Authority of Grenada (PDA)

Apr 2023 - Present (3 years 7 months)

I currently serve as Chief Administrative Officer of Grenada's Planning and Development Authority (PDA), where I provide strategic leadership for headquarters administration and contribute to governance, corporate services, customer service, human resources coordination, procurement support, records management, communications, institutional policy, and operational risk.

I lead cross-functional i

PP

Chief Executive Officer (Ag)

Planning and Development Authority (PDA)

Oct 2024 - Jun 2025 (8 months)

From October 2024 to June 2025, I served concurrently as Acting Chief Executive Officer, providing enterprise leadership during a critical period of organizational transition. I directed the Authority's executive operations, oversaw development application approvals, chaired executive management activities, attended and reported at Board meetings, and managed complex complaints relating to plannin

Stickler USA logoSU

Account Manager

Stickler USA

Jan 2022 - Mar 2024 (2 years 2 months)

Directed business development and B2B sales for a leading manufacturer of custom labels, flexible packaging, and digital printing solutions. Managed key customer relationships, identified new business opportunities, prepared customized packaging solutions, negotiated contracts, and consistently exceeded sales targets. Collaborated closely with production and customer service teams to ensure timely

BH

Business Development Manager

Jan 2023 - Mar 2023 (2 months)

Led strategic business development, physician relations, community outreach, and field marketing initiatives to increase patient volume and strengthen Broward Health's market presence. Supervised community health clinics, mobile outreach programs, and field marketing teams, coordinating health caravans that provided HIV and STI testing, health screenings, wellness education, and preventive care se

NL

Insurance Broker

N'finite Financial & Notary Services, LLC

Feb 2018 - Jan 2023 (4 years 11 months)

Built a robust insurance brokerage, where I provided comprehensive insurance and financial protection solutions to individuals, families, seniors, and business clients through a consultative, needs-based approach. Advised clients on Whole Life, Term Life, Mortgage Protection, Final Expense, Guaranteed Issue, and other personal protection products, helping them select solutions aligned with their f

CH

Membership Growth Consultant

Nov 2020 - Aug 2021 (9 months)

Drove strategic business development and community outreach initiatives to expand patient enrollment and strengthen ChenMed's market presence. Built and maintained relationships with healthcare providers, community organizations, senior advocates, and referral partners to generate qualified leads and increase membership growth. Executed consultative sales strategies, delivered presentations to key

New York Life Insurance Company logoNC

Life Health Insurance Agent

May 2019 - Nov 2020 (1 year 6 months)

Provided personalized insurance guidance to individuals, families, and seniors, helping clients select health, life, and Medicare plans aligned with their coverage needs and financial circumstances. Conducted needs assessments, explained policy options and benefits, prepared applications, and maintained strong client relationships. Utilized digital lead-generation tools, customer relationship mana

SF

Life Insurance Specialist

Apr 2018 - May 2019 (1 year 1 month)

STATE FARM INSURANCE & COMBINED INSURANCE, New York, NY
Life Insurance Specialist & Financial Services Advisor:

Provided personalized insurance guidance to individuals, and families, helping clients select Auto, health and life, plans aligned with their coverage needs and financial circumstances. Conducted needs assessments, explained policy options and benefits, prepared applications, and mai

BE

Customer Service and Diversity Training Specialist

Bain's Express

Mar 2017 - Oct 2018 (1 year 7 months)

BAINS EXPRESS, Brooklyn, NY
Customer Service & Diversity Training Specialist (Contract), 2016 – 2017
Designed and delivered customer service and diversity training programs that strengthened employee engagement, enhanced service excellence, and fostered an inclusive workplace culture. Developed interactive learning content and facilitated targeted training that contributed to a 30% increase in em

Combined Insurance logoCI

Life & Health Insurance Specialist

Combined Insurance

Sep 2015 - Apr 2018 (2 years 7 months)

Financial Services Advisor/ Insurance Agent 2015 – Present
Developed and maintained strong client relationships through a consultative, needs-based approach, educating individuals and businesses on insurance and financial solutions while recommending tailored products and services. Provided expert guidance on policy coverage, eligibility, claims, billing, and policy administration, ensuring except

Staples Business Advantage logoSA

Account Manager

Jan 2016 - Dec 2016 (11 months)

Drove strategic B2B business development by identifying, acquiring, and expanding high-value commercial accounts across diverse industries. Developed and executed consultative sales strategies that aligned workplace solutions, technology, office products, print, and managed services with clients' operational and financial objectives. Built trusted relationships with C-suite executives, procurement

NC

PR-Marketing Consultant

N'finite Communications

Feb 2008 - May 2015 (7 years 3 months)

N’FINITE COMMUNICATIONS, St. Georges, Grenada
CEO & PR Manager, 2008 – 2013
Led the development of business operations, accounting, human resources, marketing, and sales systems for a start-up organization, establishing the foundation for sustainable growth and B2B client acquisition. Directed strategic marketing, branding, public relations, and business development initiatives that significantly

China Harbour Engineering Co. Ltd logoCL

PR Manager

China Harbour Engineering Co. Ltd

Sep 2013 - Dec 2014 (1 year 3 months)

CHINA HARBOR ENGINEERING COMPANY, St. Georges, Grenada
Project & PR Manager, 2013 – 2015
Directed strategic communications and stakeholder engagement for high-value infrastructure projects, ensuring cross-functional alignment, executive visibility, and successful project execution. Partnered with the CFO on bid preparation, contract negotiations, and project planning for initiatives valued at up

NE

Political Campaign Manager - St. David Constituency

New National Party (NNP) - 2013 National Elections

Dec 2012 - Feb 2013 (2 months)

Directed and managed the successful 2013 general election campaign for the St. David constituency, leading the strategic planning, communications, stakeholder engagement, and grassroots mobilization efforts for parliamentary candidate Oliver Joseph. Despite entering the race only two months before the election and having limited name recognition, implemented a targeted campaign strategy that trans

Digicel Group logoDG

Sales Marketing Manager

Digicel Group

May 2003 - Feb 2008 (4 years 9 months)

DIGICEL GRENADA, St. Georges, Grenada
Marketing & Sales Manager, 2003 – 2008
Led corporate sales, marketing, business development, communications, and stakeholder engagement initiatives to drive revenue growth, strengthen market position, and enhance brand visibility. Analyzed market trends, developed data-driven sales and marketing strategies, and optimized business processes to improve decision

Education

Degrees, certifications, and relevant coursework

St. George's University logoSU

St. George's University

Master of Business Administration - MBA, Business Administration and Management, General

New Mexico State University logoNU

New Mexico State University

Associate of Arts - AA, Business Administration and Management, General

St. George's University logoSU

St. George's University

Masters, International Business

2011 - 2014

MBA International Business

NU

New Mexico State University

Associate’s Degree, Occupational Business

1999 - 2001

Occupational Business

AS

Anglican High School

CXC, General Studies

1983 - 1989

High School Diploma - General studies

Tech stack

Software and tools used professionally

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