reisha roberts
@reisharoberts
Customer service and administrative manager driving operational efficiency and high service standards.
GrenadaWhat I'm looking for
I am a results-driven customer service and administrative professional with over 7 years' experience leading teams, managing finances, and improving operational workflows. I have a proven record of training staff, implementing inventory controls, and delivering reliable remote collaboration using digital communication tools.
My background includes management roles in retail and hospitality, technical support at a computer store, and administrative work in a hospital setting, where I improved filing efficiency and inventory accuracy. I bring strong attention to detail, excellent interpersonal skills, and a consistent focus on service quality and process improvement.
Experience
Work history, roles, and key accomplishments
Manager
Ocean View Bar and Grill
Jan 2017 - Jan 2024 (7 years)
Managed daily operations, staff scheduling, inventory and financial transactions, implemented inventory-tracking methods that improved accuracy and reduced waste, and maintained high customer service standards.
Manager
ReeReeās Variety Store
Jan 2012 - Jan 2015 (3 years)
Oversaw daily store operations including sales, inventory, cash duties and staff supervision while maintaining accurate financial records and high service standards.
Clerk
Princess Royal Hospital
Jan 2007 - Jan 2009 (2 years)
Handled patient records, data entry and filing; reorganized records to improve retrieval speed while maintaining confidentiality and supporting medical staff.
Cashier
Brown Goat Supermarket
Jan 2005 - Jan 2006 (1 year)
Processed customer transactions accurately, assisted with product inquiries and maintained an organized checkout area to support efficient store operations.
Technical Assistant
Bayside Computer Store
Assisted customers with computer sales and basic troubleshooting, managed inventory and improved customer satisfaction through prompt technical support.
Education
Degrees, certifications, and relevant coursework
Hillsborough Secondary School
Secondary School Certificate, General Secondary Education
2003 - 2005
Completed secondary-level studies covering English, business principles, biology, social studies, agricultural and integrated sciences.
Mt. Rose Secondary School
Secondary School Studies, General Secondary Education
2001 - 2003
Attended secondary school prior to completing final years of secondary education.
Mt. Rose SDA School
Primary/Lower Secondary Studies, Primary/Lower Secondary Education
2000 - 2001
Completed primary/early secondary level studies at Mt. Rose SDA School.
Harvey Vale Government School
Primary School Certificate, Primary Education
1994 - 2000
Completed primary education covering foundational subjects and school readiness.
Harvey Vale Pre-Primary School
Pre-Primary Studies, Pre-Primary Education
1992 - 1994
Attended pre-primary education to develop early learning and social skills.
Certificate in Computer Studies
Certificate, Computer Studies
Earned a certificate covering computer fundamentals and basic software applications.
Certificate in Early Childhood Education
Certificate, Early Childhood Education
Completed training focused on early childhood education principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
GrenadaAuthorized to work in
Job categories
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