Open to opportunities

Phillisha Augustus

@phillishaaugustus

Studio Manager and IT-minded office professional delivering client-focused operations, scriptwriting, and project execution.

Grenada

Message

What I'm looking for

I’m looking for a role where I can run efficient operations, support IT workflows, and help teams deliver on time. I want a collaborative environment that values organization, clear communication, and continuous growth in databases, cybersecurity, and system analysis.

I’m a Studio Manager with a strong administrative and IT foundation, balancing client service with day-to-day operational efficiency. I foster trust through clear communication, manage expectations carefully, and keep teams aligned to deliver high-quality outcomes on deadline.

Across roles like Administrative Assistant /IT Assistant, Receptionist/Office Assistant, and Secretary (Intern), I’ve owned daily operations, supported financial operations, scheduled meetings, and managed social media presence. I also bring creative and technical momentum through scriptwriting, project planning and execution, and hands-on video editing/camera work, while staying curious about cybersecurity, databases, and system analysis & design.

Experience

Work history, roles, and key accomplishments

Receptionist/Office Assistant

Grensure Fire & General Insurance Agents Ltd

Coordinated front-desk operations by managing phone calls and responding to emails promptly while directing visitors to the appropriate personnel. Maintained organized document filing systems and handled confidential information with discretion.

Reception Customer Service Confidentiality Office Administration Communication Administrative Coordination

Administrative Assistant / IT

JAM Consultancy

Managed day-to-day administrative operations, including appointment scheduling and coordination of office tasks to maintain organizational efficiency. Handled financial operations (budgeting, expense tracking, and reporting) and supported the company’s social media presence across multiple platforms.

Administrative Support Budgeting Expense Reporting Financial Reporting Appointment Scheduling Social Media Management Office Coordination Microsoft Office

Secretary - Intern

Grenadian General Insurance Co Ltd

Completed a seven-week secretarial training program to build core office administration skills and support workplace administrative needs.

Secretarial Training Office Administration Administrative Support Scheduling Support Professional communication

Studio Manager

Grenada Film Company

Maintained and strengthened client relationships by managing inquiries, expectations, and satisfaction through exceptional service and communication. Led scriptwriting, creative development, and end-to-end project planning to deliver high-quality work within deadlines.

Client Relations Creative Development Project Management Operations Management Resource Coordination Risk Mitigation

Student Org Secretary

Information Technology School

Implemented a system to track and organize meeting attendance and minutes, improving accuracy and accessibility of information. Led a team of over 100 volunteers for school events and helped run IT community initiatives for an audience of over 50.

Volunteer Leadership Event Planning Team Coordination Community Engagement Process Improvement

Video Editor / Camera Operator

St. George’s Baptist Church

Helped produce video recordings for church services and contributed to integrating them into multimedia production. Supported team collaboration by improving multitasking during recording and editing.

Video Editing Camera Operation Multimedia Production Content Creation Team Collaboration Multitasking Event Media