Shantel Caton

Prepared service quotations and maintenance reports, managed invoicing and payment processes, and ensured effective communication with buyers to facilitate timely transactions.

Supervised daily operations of the branch, ensuring compliance with regulations and policies. Managed member account services, loan processing, and branch performance, leading to significant improvements in customer satisfaction and revenue.

Led a retail team to achieve sales targets and ensure excellent customer satisfaction. Implemented strategies for cost reduction and revenue increase while promoting a healthy work-life balance.

Conducted client interviews to identify financial solutions, processed loan applications, and provided effective assistance to clients, enhancing customer relationships and satisfaction.

Managed a retail team, ensuring customer satisfaction and achieving sales targets while promoting a balanced work environment and implementing cost-reduction strategies.

Assisted in daily operations, gaining insights into business processes and enhancing customer service delivery.

Focused on creating a sales-oriented team, improving lending products, and managing client transitions to enhance customer experience and satisfaction.

Managed branch operations and led the sales team to achieve significant targets, providing excellent customer service and fostering a supportive team environment.

Oversaw branch operations, developed communication skills, and promoted bank products while achieving sales targets.

Provided efficient customer service with a focus on commercial deposits, building positive customer relationships.

Sorted and delivered mail promptly while assisting with posting and filing, improving service delivery.

Assisted in teaching kindergarten students, emphasizing reliability and positive role modeling.

Enrolled in professional development courses focusing on Project Management and Financial Accounting to enhance skills and career prospects.

Studied Business Management, gaining essential knowledge in business operations, management principles, and organizational behavior.

Completed high school education, earning a High School Diploma. Developed foundational skills in various subjects and prepared for further education.