I am an ambitious and experienced sales and marketing professional with over 10 years of experience in influencing customer buying decisions, establishing trusting relationships, and processing inbound and outbound call inquiries. I have a proven track record of obtaining customer information to complete purchase requests and retaining customers through effective sales closing and negotiation skills. I am fluent in English and Tamil, which allows me to effectively communicate with a diverse customer base.
In my current role as a Team Lead at Apton Works Private Limited, I have successfully led a team of 5 executives to achieve monthly sales targets in the auto parts industry. I plan daily activities and delegate tasks to ensure the team's success. Previously, at LemonPeak, I worked in sales and customer service for the US market, primarily promoting products such as DishTV, Broadband, and AT&T services. I focused on upscale and retention of customers, utilizing outbound calls to drive sales.
Throughout my career, I have gained valuable experience in various voice processes, including fixing appointments, generating surveys, and confirming appointments for investment properties and mortgage processes. I am a self-motivated individual with a strong work ethic and a positive attitude, which has contributed to my success in the sales and marketing field.
