Jaclyn Ross

Managed and motivated a sales team, ensuring high-quality seasonal portraits were captured using photography equipment. Operated POS systems efficiently, handled end-of-day deposits, and consistently met or exceeded sales goals. Resolved customer concerns promptly and professionally, contributing to a positive work environment.

Led and motivated a team of sales associates, fostering a positive and productive work environment. Resolved customer inquiries and complaints effectively, while executing visually appealing merchandise displays according to brand standards. Achieved and exceeded sales targets through effective merchandising, upselling, and customer engagement strategies.

Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Assisted customers with product selection and managed returns and exchanges efficiently, adhering to company policies. Handled various forms of payment, ensuring accurate register balancing at the end of each shift.

Processed customer transactions efficiently and accurately, including cash, credit, and debit transactions. Packaged and bagged items carefully, while delivering exceptional customer service by greeting customers warmly and addressing their needs.

Obtained High School Diploma.