At Evergreen Orthodontics, I lead daily front-office operations, facilitate staff meetings, and support patients through scheduling, inquiries, and treatment coordination.
I've managed full-cycle recruitment, onboarding, and employee training to build effective teams, improve performance, and strengthen customer satisfaction. I also prepare financial reports, process EOB payments, verify insurance benefits, and explain orthodontic treatment plans and benefit breakdowns.
Previously, at Jackson Healthcare, I partnered with healthcare facilities to recruit physicians for temporary and permanent placements. I managed candidate screening, interviews, compensation negotiations, and high-volume client and provider communications.
My experience at Reveille Cafe strengthened my focus on employee engagement, onboarding, sales training, customer service, and creating a stable workplace environment.
