Janie Fourcade
@janiefourcade
Dedicated professional with 15+ years in customer service and administration.
What I'm looking for
I am a dedicated and reliable professional with over 15 years of experience in customer service, property management, and administrative roles. My journey has equipped me with a diverse skill set, including proficiency in Microsoft Office, data entry, and marketing. I hold Real Estate and Louisiana Property and Casualty Licenses, which further enhance my ability to contribute effectively in various capacities.
In my recent role as a Licensed Property & Casualty Agent Team Member at State Farm, I have honed my skills in handling customer inquiries, processing policy endorsements, and providing quotes. My commitment to excellent service standards is evident in my ability to actively listen to customer concerns and address them promptly. I thrive in collaborative environments and am passionate about driving organizational success through effective communication and teamwork.
Experience
Work history, roles, and key accomplishments
Licensed Property & Casualty Agent Team Member
State Farm - Chad Wood Agency
Jan 2024 - Present (1 year 8 months)
Responsible for handling customer inquiries related to insurance policies, including processing endorsements and explaining terms. Provided quotes, promoted sales, and assisted with billing inquiries while maintaining excellent service standards.
Permit Coordinator
Fire & Safety Commodities
Jan 2023 - Jan 2024 (1 year)
Submitted permit applications to various jurisdictions for commercial kitchen exhaust fire suppression, fire alarms, and sprinkler systems. Ensured technician licenses were current and interacted with State Fire Marshal offices, vendors, and contractors.
Commercial Assistant Property Manager
HGI Facility Management, NC.
Jan 2021 - Jan 2023 (2 years)
Monitored work request emails for maintenance requests across over 600 commercial properties and submitted work orders. Prepared quotes, scheduled inspections, and interacted daily with customers and vendors regarding open work orders and invoices.
Personal Assistant/Realtor
Keller Williams Realty
Jan 2020 - Jan 2021 (1 year)
Prepared purchase agreement contracts, maintained client databases, and scheduled/attended inspections and closings. Provided guidance to clients on marketing and purchasing property, and performed comparative market analysis.
Certified Nursing Assistant
Pontchartrain Healthcare
Jan 2019 - Jan 2020 (1 year)
Provided quality care and ensured patient safety while assisting with ADL's, obtaining vital signs, and performing glucose checks. Charted patient observations and interacted daily with nursing staff to ensure quality patient outcomes.
Lost-Time Workers' Compensation Adjuster
Crawford And Company
Jan 2004 - Jan 2005 (1 year)
Responsible for handling all aspects of lost-time workers' compensation claims in Louisiana and Mississippi. Managed claims from initiation to resolution, ensuring compliance with state regulations.
Claims Assistant
Strategic Comp .Inc.
Jan 2002 - Jan 2004 (2 years)
Assisted with a variety of duties related to lost-time worker's compensation claims. Supported claims adjusters in processing documentation and communicating with claimants.
Clerical/Billing
Parish Anesthesia Associates
Jan 2001 - Jan 2002 (1 year)
Responsible for clerical duties related to anesthesia billing and claims. Managed patient records and processed insurance claims.
Receptionist/Clerical
Project Associate, NC.
Jan 1996 - Jan 2001 (5 years)
Responsible for a variety of clerical duties related to offshore engineering and design. Supported administrative functions for project teams.
Clerical
Webre Law Firm
Jan 1990 - Jan 1996 (6 years)
Responsible for clerical duties related to personal injury case files, divorces, estates/successions, and wills. Managed legal documents and client files.
Head Hostess/In-Store Trainer
TGI Friday's
Jan 1991 - Jan 1995 (4 years)
Greeted and seated guests, assisted with shift workflow, and interacted daily with vendors and managers. Trained hostesses, servers, bartenders, and back-of-house staff on station rotation and computer systems.
Education
Degrees, certifications, and relevant coursework
Nunez Community College
Associate Degree, Paralegal Studies
Completed an Associate Degree in Paralegal Studies, gaining foundational knowledge in legal principles and practices. Developed skills in legal research, document preparation, and administrative support within a legal environment.
Delgado Community College
Associate Degree, General Studies
Activities and societies: Member - Phi Theta Kappa Honor Society
Obtained an Associate Degree in General Studies with a concentration in Social Science. Focused on interdisciplinary studies, enhancing critical thinking and analytical skills.
Availability
Location
Authorized to work in
Job categories
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