janiah batchelor

Deliver and sort mail on assigned routes while assisting customers at the counter and maintaining confidentiality for sensitive documents and packages in a high-volume environment.

Performed packaging and clerical tasks including data entry, recordkeeping, and cross-departmental scheduling support while maintaining accuracy and discretion with client files.

Operated delivery vehicle to efficiently deliver packages on assigned routes, organized loads, and used handheld devices for routing and scanning to meet schedule targets.

Processed customer purchases and returns while maintaining a clean, organized retail area and delivering attentive customer service.

Managed prescription refills and insurance updates remotely while providing high-quality phone-based customer service and ensuring accuracy in patient information.

Handled customer transactions and provided frontline customer service while maintaining an organized checkout area.

Stocked merchandise, organized inventory, and maintained store presentation while supporting fast-paced retail operations.

Processed orders and prepared food items while maintaining prep area cleanliness and delivering prompt customer service in a fast-food setting.

Completed licensed esthetician training with hands-on instruction in facials, waxing, extractions, and sanitation protocols; prepared to deliver client-centered skincare treatments and consultations.

Completed licensed esthetician training with coursework and practical experience in skincare, facials, waxing, sanitation, and client care.

High school diploma with general secondary education completed in 2019.