Open to opportunities

Janett Vilanculos

@janettvilanculos

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I create campaigns, grow brands, and manage e-commerce and customer experiences.

South Africa

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What I'm looking for

I’m looking to contribute to a dynamic team through digital marketing, brand development, content creation, campaigns, and event promotion while continuing to develop professionally and drive business growth.

I’ve managed e-commerce activities, marketing campaigns, shop events, content creation, and brand identity at Thrift Up. I also lead fundraising activities and train and support staff and volunteers.

My experience spans sales, customer care, CRM record management, stock control, cashier duties, and online shop operations. At Johannesburg Children’s Home Charity Shop, I supported promotional activities while helping deliver excellent customer service.

I hold a Bachelor of Commerce in Digital Marketing from Mancosa and use Google Analytics, CRM tools, and practical campaign experience to promote products to target audiences.

I’m motivated by building brand presence, creating engaging campaigns, and contributing to business growth within a dynamic team.

Experience

Work history, roles, and key accomplishments

Onsite and Offsite PR Assistant

Thrift Up

Jul 2021 - Apr 2026 (4 years 9 months)

Managed e-commerce activities, created and promoted marketing campaigns and shop events, oversaw daily online store operations, built brand identity, trained staff and volunteers, led fundraising activities, and handled customer care and content creation.

E commerce Marketing Marketing Campaigns Brand Development Leadership Training Fundraising Content Creation

Shop Assistant

Johannesburg Children's Home Charity Shop

Mar 2019 - Jun 2021 (2 years 3 months)

Delivered excellent customer service, performed daily cash up and cashier duties, managed stock control and inventory, assisted with online shop operations, and supported marketing and promotional activities.

Customer Service Cash Handling Inventory Management Online Sales Marketing

Sales Consultant

First Federal Investment

May 2018 - Feb 2019 (9 months)

Contacted potential and existing customers, closed sales, processed orders, maintained customer records using CRM systems, and handled enquiries and issue resolution.

CRM Sales Customer Service