@janemiesapantaestend
I improve customer experiences through support, technical service, reporting, and team leadership.
PhilippinesI'm currently improving customer experiences at Primo Brands while serving as an SME for Customer Service PR at Cognizant. My work spans customer support, technical support, customer relations, and service operations.
I've also supported Mattel Asia Pacific and Papa Johns, and built experience in reporting, data analysis, sales technology, and team leadership at DataMotivate and QBE Insurance.
Work history, roles, and key accomplishments
Handles customer experience and support duties, ensuring high-quality service delivery.
Worked as SME - Customer Service PR at Cognizant.
Worked as Freelance at None.
Worked as Customer Service Representative at Mattel Asia Pacific.
Worked as Customer Service Representative at Papa Johns.
Worked as Technical Support Representative at Teleperformance.
Worked as Senior Team Lead at DataMotivate.
Worked as Team Lead at DataMotivate.
Worked as Sales Technology Associate at DataMotivate.
Worked as Data Analyst at DataMotivate.
Worked as Junior Data Analyst at DataMotivate.
Worked as Reporting Analyst at QBE Insurance.
Degrees, certifications, and relevant coursework
Bachelor of Science Information System, Management Information Systems and Services
2015 - 2020
Bachelor of Science, Management Information Systems and Services
2015 - 2020
Pursued a Bachelor of Science in Information Systems with a focus on Management Information Systems and Services.
Software and tools used professionally
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