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Janel Williams

@janelwilliams

Director of Analytics building enterprise BI and forecasting capabilities, with $2M in annual loss prevention.

United States
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As Director of Analytics, I established and scaled an analytics function with enterprise dashboards, KPI frameworks, and reporting applications. I lead a 10-person cross-functional team and advise the President and Finance leadership on budgets, revenue projections, and freight and margin scenarios.

I helped prevent approximately $2M in annual losses by diagnosing billing discrepancies and redesigning financial controls. I also enabled $2.5M in receivables recovery through aging dashboards and targeted account monitoring.

Earlier, as a Senior Data Analyst and Data Analyst, I built SQL, Python, Tableau, and Excel models and dashboards for financial performance, forecasting, and contract compliance. I’ve also designed automated analytics and AI-assisted workflows that reduced manual workload by approximately 25%.

Experience

Work history, roles, and key accomplishments

PL
Current

Director of Analytics

Progressive Analytics & Financial Operations Leadership

Jan 2022 - Present (4 years 10 months)

Established and scaled the analytics function, building enterprise dashboards, KPI frameworks, and reporting applications. Leads a 10-person cross-functional team and advises executives on budgets, forecasts, and strategic planning.

PL

Audit & Billing Specialist

Progressive Analytics & Financial Operations Leadership

Jan 2016 - Dec 2018 (2 years 11 months)

Audited billing transactions and reconciled financial records across systems, resolving discrepancies and strengthening contractual compliance and financial controls.

Education

Degrees, certifications, and relevant coursework

ServiceNow logoSE

ServiceNow

ServiceNow CSA, ServiceNow Administration

Preparation for the ServiceNow CSA certification is in progress.

Google logoGO

Google

Google AI Professional Certificate, Artificial Intelligence

Earned the Google AI Professional Certificate in 2026.

Google logoGO

Google

Google Data Analytics Professional Certificate, Data Analytics

Earned the Google Data Analytics Professional Certificate in 2026.

ServiceNow logoSE

ServiceNow

ServiceNow Basics: IT Automation & AI-Powered Workflows, IT Automation

Completed the ServiceNow Basics: IT Automation & AI-Powered Workflows course in 2026.

Kennesaw State University logoKU

Kennesaw State University

Business Analytic Science Certificate, Business Analytics

Completed a Business Analytic Science Certificate in 2025.

University of Phoenix logoUP

University of Phoenix

Studies in Business and Computer Information Systems, Business and Computer Information Systems

Pursued studies in Business and Computer Information Systems, but the degree was not completed.

Tech stack

Software and tools used professionally

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