Janelle Khoo
@janellekhoo
Experienced e-commerce and business development professional focused on growth.
What I'm looking for
I am an experienced e-commerce consultant and business development professional with a background in client-facing roles across digital commerce, HR systems, and administrative leadership.
At SiteGiant I consult owners on managing online businesses, analyze store performance through data and UX, and present conversion optimization recommendations; previously I customized HR solution packages and consulted clients as a Business Development Executive.
My earlier roles include Personal Assistant to a CEO and Office Manager where I streamlined operations, handled schedules and confidential communication, and facilitated communication between agents and leaders.
I bring strengths in teamwork, communication, problem solving, and practical skills such as video editing and poster design, and I am focused on driving measurable improvements in client performance and operational efficiency.
Experience
Work history, roles, and key accomplishments
e-Commerce Consultant
SiteGiant Sdn Bhd
Dec 2025 - Present (2 months)
Consulted owners on managing online businesses, analyzed store performance via data and UX, and provided recommendations for conversion optimization.
Business Development Executive
Info-Tech Systems Integrators
Jan 2024 - Dec 2024 (11 months)
Consulted businesses on HR system adoption and customized solution packages for clients to meet operational needs and improve HR workflows.
Personal Assistant to CEO
FiREZ Consultancy
Feb 2022 - Dec 2023 (1 year 10 months)
Streamlined office operations as secretary and office manager, handled schedules, meetings, confidential communications, and facilitated agent and leadership communications.
Insurance Agent
Prudential Assurance (M) Berhad
Jun 2019 - Jan 2022 (2 years 7 months)
Developed marketing strategies and promoted life insurance products, built client relationships, and established a base of long-term clients.
Education
Degrees, certifications, and relevant coursework
TARC (Penang)
Diploma in Accounting, Accounting
2017 - 2019
Completed a Diploma in Accounting between 2017 and 2019.
SMK Convent Green Lane
High School, General Secondary Education
2012 - 2016
Completed secondary education at SMK Convent Green Lane from 2012 to 2016.
FiREZ Consultancy Arts & Commerce
2022 -
Attended FiREZ Consultancy Arts & Commerce in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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