Open to opportunities

Janella Miller

@janellamiller

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Administrative and customer service professional skilled in accurate data handling.

Jamaica

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What I'm looking for

I’m looking for a role where I can use my administrative support, customer service, and data accuracy skills to deliver reliable day-to-day operations—ideally with remote-friendly tools and a team that values detail, efficiency, and clear communication.

I’m a highly organized, detail-oriented administrative and customer service professional with experience in office administration, data entry, customer support, laboratory record management, and cash handling. I focus on delivering accurate, efficient, and professional service—especially in remote and virtual work environments.

In my recent role as a Laboratory Technician, I conducted laboratory testing while maintaining quality standards, recorded and organized laboratory data and reports, and supported documentation and inventory tracking while following safety and compliance procedures. I’ve also supported day-to-day operations as a Secretary, managing emails, appointments, correspondence, and confidential filing, and worked as a Cashier handling transactions, balancing cash drawers, and resolving customer inquiries.

Experience

Work history, roles, and key accomplishments

Laboratory Technician

Island Dairies Limited

Jan 2024 - Jan 2026 (2 years)

Conducted laboratory testing while maintaining accuracy and quality standards. Recorded, organized, and maintained laboratory data and reports, supporting documentation and inventory tracking while following laboratory procedures and safety guidelines.

Laboratory Testing Laboratory Data Management Record keeping Documentation Compliance Safety Procedures Microsoft Office Google Docs

Cashier

Golden Peak Limited

Jan 2023 - Jan 2024 (1 year)

Processed customer transactions accurately and efficiently while providing customer service and resolving inquiries. Balanced cash drawers and maintained accurate daily records in a fast-paced environment.

Cash Handling Transaction Processing Customer Service Cash Drawer Balancing Record keeping Multitasking

Secretary

Femat Accountants

Jan 2022 - Jan 2023 (1 year)

Managed incoming calls, emails, and client appointments, and prepared correspondence, reports, and business documents. Organized filing systems and maintained accurate, confidential client records while providing administrative support to improve office efficiency.

Documentation Preparation Administrative Support Email Communication Communication Skills Record keeping Time Management

Cashier

Shazz Gas Station

Jan 2021 - Jan 2022 (1 year)

Handled cash and electronic transactions accurately while assisting customers professionally and courteously. Maintained organized financial records and balanced cash at the end of shifts.

Cash Handling Customer Service Financial Records Management Attention To Detail