At Apex Dental Services Ltd, I maintain clinicians’ schedules, support daily revenue targets, and manage 300+ inbound and outbound calls each month to book and confirm consultations.
I communicate daily with clients, vendors, and stakeholders; maintain manual and electronic filing systems; draft reports and procedure forms; and coordinate office maintenance through completion. I also manage the Clinical Director’s personal schedule and train new appointment coordinators.
I created and implemented five company procedure forms that improved efficiency by approximately 10%. I also supported a side project by acting as a personal assistant, arranging site visits, conducting research, and learning new software.
Previously at Ellco Rentals Ltd, I compiled 300+ invoices, contracts, and rental estimates, strengthened vendor and client rapport, and improved record organization through manual and software management systems. My experience also includes household interviews, data analysis, and Excel-based data entry as a Survey Enumerator with Barbados Statistical Service.
