Shenise King

Schedule patients and manage the patient flow from check-in through handover to technicians or doctors. Prepare daily medical reports for referring doctors and handle accounts receivable and other front-desk responsibilities.

Assist the dentist chairside by administering patient care and supporting clinical workflow. Handle patient scheduling and provide back-up reception duties as needed.

Provide chairside assistance for orthodontic care, including preparing patients and instruments for routine and advanced procedures and documenting patient histories and symptoms. Support scheduling, prep and sterilize exam rooms and instruments, and manage inventory items for overseas supply.

Handle customer service at the front lanes by answering store questions, addressing concerns, and assisting with purchases and reward program sign-ups. Process cash, check, and card transactions accurately, and maintain a clean, organized sales floor by restocking merchandise and organizing shelves and racks.

Prepare items for sales floor stocking by tagging products and setting up shelf labels, while maintaining a clean and efficient checkout area. Monitor deliveries against invoice paperwork, manage product returns, and complete cycle counts and inventory audits.

Provide clerical support by answering incoming calls, preparing installation crew work schedules, and coordinating meetings and travel calendars. Support office administration through correspondence drafting, visitor management, and maintaining an organized record filing system.

Activities and societies: Managing Communications; Public Relations; Supervisory Management; Introduction to computers.

Completed a Certificate in Supervisory Management. Coursework covered managing communications, public relations, supervisory management, and an introduction to computers.

Activities and societies: Trained in Microsoft Word, Excel, and Access for data-driven information production.

Completed an Application Software program focused on producing information using Word, Excel, and Access with provided data.

Activities and societies: Assisting in clinical procedures; infection control/safety; accounts receivable; booking appointments; daily scheduling.

Completed a Dental Assistant Program covering assisting the dentist in clinical procedures and maintaining safety and health protocols. Also trained in front office functions such as accounts receivable and appointment booking, and managing day-to-day scheduling.

Grade: Grade 2 - General Proficiency

Completed a Continuing Education Chemistry course with Grade 2 general proficiency.

Grade: Grade 2 - General Proficiency

Activities and societies: English; Mathematics; General Biology; Caribbean History.

Completed secondary school studies with Grade 2 general proficiency across multiple subjects including English, Mathematics, Biology, and Caribbean History.