Jana Levit

Worked as Relocation at Career Break.

- Managing end to end services including original/same and new employment services within WorkSafe Victoria, SIRA NSW, Life Insurance, Self Insured, and TAC frameworks.
- Completing assessments including: workplace, initial needs, vocational, task analysis, and job analysis.
- Return to work and case management including developing suitable duties plans, completing monitoring and influencing upgra

- Manage a team of 15 allied health professionals, driving performance, development, and team engagement
- Oversee delivery of WorkSafe VIC, Woolworths Self-Insured, and TAC contracts, ensuring compliance with KPls and service standards
- Lead quality assurance and governance across all service delivery
- Deliver end-to-end recruitment, onboarding, and workforce planning
- Build strong stakeholder

Providing a nationally consistent customer experience and framework for large multistate and service line customers
- Achieving 115% of KPI target which was achieved in a 6-month period (typical period is 12 months)
- Successfully establishing pipeline for new business revenue within a 3-month period (typical period is 6 months)
- Independently winning and onboarding two new large national custome

Senior operations manager offering end to end coverage of business procurement, strategy, budget, people, quality, and account management:

- Independent management of biopsychosocially diverse services including WorkSafe's Recovery Support Program, Income Protection/Life Insurance services (end to end), Transport Accident Commission services (end of end), and Early Intervention and Prevention Hea

Managing all operations for Victoria and Tasmania, including activities within the four General Manager pillars:

Quality:
- Overseeing and governing quality requirements for Australian Defence Force, Original Employer Services, and New Employer Services
- Conducting clinical case reviews
- Compliance monitoring
- State wide comprehensive process and systems audit with continuous improvement init

- Supported roll out of a national best practice and quality framework

- Regular nation wide soft and technical skill training packages developed for live sessions and contribution toward L&D induction platform

- Strategic and best practice guidance for Victorian scheme specific services across all customers within both OES and NES streams

- Creating and leading multiple local and national besp

- Supporting and managing a staff group of 10 who span across two teams (Specialist Services and Vocational Counselling Services);

- Direct reports include a Team Leader, and consultants from various Allied Health Backgrounds including Registered Psychologists, Occupational Therapists, and Rehabilitation Counsellors;

- Account management involvement of Allianz and TAC accounts;

- Management of

- Managing a high performing team within the New Employer Services stream with varying work experience levels, and developing collaborative plans toward their ongoing professional growth and overall work satisfaction;

- Developing initiatives and projects to maximise performance in accordance with internal performance measures, in addition to external trends and changes proposed within the wider

- Utilising motivational interviewing, vocational counselling, psycho-educational, and client centred approaches in supporting injured clients to work toward job readiness, increased self-esteem and confidence, and assisting toward skill and suitable employment option development;

- Working within WorkSafe legislation and tailoring services to individual injured client requirements, inclusive of

- Providing counselling and case management for complex needs individuals (physical and mental health challenges) that reside in supported residential accommodation;

- Providing emergency relief assistance for a number of clients in financial hardship in the form of financial aid, food parcels, advocacy, and counselling.

- Attended Year 7 camp to Anglesea for three days, which involved assisting team building activities (initiatives course & kayaking) and individual confidence building activities (surfing & high ropes course);

- Working together with the Avenues Education Transition Program, specific work involving confidence building and aiding a smooth transition into secondary school was achieved with year sev

- Conducting patient drug trial visits and following study protocol which involve diagnostic testing (ECG, vitals, pregnancy testing, hematology sample processing);
   
- Compiling study data into both electronic and non electronic formats;

- Organizing patient visits and liaising with relevant healthcare professionals in accordance with the study protocol to ensure smooth progression of trials;

Issued May 2021

Issued Dec 2019 · Expired Nov 2024